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    DEVELOR IBERIA, Barcelona

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    info.spain@develor.com

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    • Attitude & Mindset
    • Leadership & Management
    • Customer Care, Sales & Negotiations
    • Personal Productivity & Communication
    • Teambuilding & Collaboration
    • Assesment & Diagnostics
    • HR Consulting & Coaching
    • Servicios
    Game-based Training

    VUCA Mindset – smoke over Europe
    Game-based Training

    Adaptive Leadership – Mission to Mars
    Virtual Training

    Digital mindset
    Classroom Training

    Safety awareness
    Classroom Training

    Growth mindset
    Classroom Training

    Leadership for safety
    Classroom Training

    Insights Discovery – Colorful Leadership
    Game-based Training

    VUCA Mindset – smoke over Europe
    Classroom Training

    MasterShiftManager program
    Classroom Training

    Leading through empowerment
    Classroom Training

    Engagement interview
    Game-based Training

    Agile project management – New Cairo
    Classroom Training

    Insights Discovery – Sales Effectiveness
    Consulting

    Customer experience development
    Classroom Training

    Principles of Sales
    Classroom Training

    Trust-based relationship building
    Workshop

    Situational sales workshop
    Classroom Training

    Strategic account management
    Classroom Training

    Lumina Spark Training
    Game-based Training

    Onboarding games
    Virtual Training

    Working in virtual teams
    Classroom Training

    Work-Life balance
    Classroom Training

    Interview techniques
    Classroom Training

    Emotional Intelligence (EQ)
    Virtual Training

    Leadership for COVID-Safety
    Virtual Training

    COVID-Safety awareness
    Virtual Training

    Leading Home Office Workers
    Virtual Training

    Efficient at home
    Classroom Training

    Essence of leadership
    Classroom Training

    Task & Time management
    Classroom Training

    Consultative sales process
    Classroom Training

    Engaging leader
    Classroom Training

    Effective team management
    Classroom Training

    Motivation 3.0
    Classroom Training

    Leadership courage
    Classroom Training

    Leadership for safety
    Classroom Training

    Growth mindset
    Virtual Training

    Leadership coaching
    Classroom Training

    Managing conflicts
    Classroom Training

    Safety awareness
    Classroom Training

    Customer care & Complaint handling
    Classroom Training

    Negotiation – Strategy building
    Classroom Training

    Negotiation – Master the process
    Classroom Training

    Negotiation – Use Tact and Tactic
    Classroom Training

    Assertive communication – Critical conversations
    Virtual Training

    Digital mindset
    Classroom Training

    Personal digital efficiency
    Classroom Training

    Impact and influencing
    Classroom Training

    Multicultural communication
    Classroom Training

    Research-based acquisition
    Classroom Training

    Transactional cross-selling
    Classroom Training

    Impact leadership
    Classroom Training

    Performance appraisal
    Classroom Training

    Train-The-Trainer
    Classroom Training

    Effective meetings
    Classroom Training

    Strategic account management
    Game-based Training

    Leadership inspired by Amundsen
    Workshop

    Situational sales workshop
    Classroom Training

    Stress management
    Classroom Training

    Change management
    Classroom Training

    Professional presentation – delivery
    Classroom Training

    Professional presentation – preparation
    Individual Diagnostics

    360° Feedback
    Individual Diagnostics

    Assessment Center (AC)
    Individual Diagnostics

    Development Center (DC)
    Individual Diagnostics

    Captain Online Competency Test
    Individual Diagnostics

    Insights Discovery – Personal Effectiveness
    Game-based Training

    Agile project management – New Cairo
    Game-based Training

    VUCA Mindset – smoke over Europe
    Game-based Training

    Fly for life simulation
    Organizational Diagnostics

    CX-Ray company network analysis
    Game-based Training

    Caribbean Adventure
    Classroom Training

    Resilience
    Classroom Training

    Trust-based relationship building
    Classroom Training

    Engagement interview
    Classroom Training

    Emotional Intelligence (EQ)
    Classroom Training

    Interview techniques
    Classroom Training

    Leading through empowerment
    Classroom Training

    MasterShiftManager program
    Classroom Training

    Principles of Sales
    Classroom Training

    Work-Life balance
    Virtual Training

    Working in virtual teams
    Workshop

    Lencioni Workshop
    Game-based Training

    Onboarding games
    Virtual Training

    Online teambuilding programs
    Workshop

    Develor value chain workshop
    Consulting

    Employer branding
    Consulting

    Key employee retention program
    Consulting

    Talent management program
    Consulting

    Training know-how design
    Consulting

    Onboarding development
    Consulting

    Employee engagement development
    Consulting

    Customer experience development
    Organizational Diagnostics

    Employee engagement survey
    Organizational Diagnostics

    Happy At Work
    Consulting

    Employee journey mapping
    Classroom Training

    Lumina Spark Training
    Game-based Training

    Adaptive Leadership – Mission to Mars
    Classroom Training

    Insights Discovery – Colorful Leadership
    Classroom Training

    Insights Discovery – Sales Effectiveness
    Classroom Training

    Insights Discovery – Team Effectiveness
    Consulting

    Employee journey mapping
    Organizational Diagnostics

    Happy At Work
    Organizational Diagnostics

    Employee engagement survey
    Consulting

    Customer experience development
    Consulting

    Employer branding
    Organizational Diagnostics

    CX-Ray company network analysis
    Consulting

    Employee journey mapping
    Organizational Diagnostics

    Happy At Work
    Organizational Diagnostics

    Employee engagement survey
    Consulting

    Employee engagement development
    Consulting

    Onboarding development
    Consulting

    Training know-how design

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    Found in Resources

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    Attitude & Mindset

    Virtual Training

    Leadership for COVID-Safety

    Beliefs of leaders often form the behaviour of others. Wherever the leadership focus is, there is a great chance that the attention of the employees will also be directed there. The same is true for COVID-Safety.
    Virtual Training

    COVID-Safety awareness

    As the COVID-19 pandemic seems to subside, more and more companies are returning to the offices, branches or production units. This situation – along with its many positive aspects – also poses new challenges and dangers for managers and employees alike.
    Virtual Training

    Leading Home Office Workers

    In the current situation, where most employees are forced into home office, managers have found themselves in new, unprecedented circumstances. New types of challenges require them to operate without ready answers and experience.
    Virtual Training

    Efficient at home

    Technological improvements make remote work possible for more and more people all over the world. Despite the many advantages, remote work has some challenges as well.
    Classroom Training
    Virtual Training

    Essence of leadership

    WE CAN LEAD INTUITIVELY OR CONSCIOUSLY, we can behave pursuant to our personality or our team member’s competence and motivation. The managers who choose leadership methods and styles that are convenient for their subordinates are more successful in ...
    Classroom Training
    Virtual Training

    Task & Time management

    We face time issues more than before as information overwhelms us on a daily basis. The programme will help to manage tasks and time, and also provide a reliable system to handle challenges, while enabling us to be efficient, ...
    Classroom Training
    Virtual Training

    Consultative sales process

    What differentiates great sales people from average? This course focuses on two competences: skills for creating trust, and a proper understanding of customer needs. If these skills are mastered, success is guaranteed.
    Classroom Training
    Virtual Training

    Engaging leader

    Many leaders assume engagement is a task for top management and HR. But is engagement something that you can only influence from the top? What is the responsibility and opportunity of direct supervisors, middle management, and even employees in ...
    Classroom Training
    Virtual Training

    Effective team management

    A leader of a team faces diverse and complicated situations to manage. What is to be done in case of a decrease in the performance of the team as a whole, or there are conflicts, excessive competitiveness between team ...
    Classroom Training
    Virtual Training

    Motivation 3.0

    Managing employees is more than walking around and checking if employees are in their offices. Motivating people is more than setting objectives and rewards. Motivation is about creating circumstances for our people to do their best work.
    Classroom Training
    Virtual Training

    Leadership courage

    Leaders are not only expected to be competent, but they need to show courage. How can courage manifest in a leader’s work? Why and how should leaders be courageous in uncomfortable situations? Moreover how can they make others ...
    Classroom Training
    Virtual Training

    Leadership for safety

    Safety matters! Every manager is responsible for their area, for its safety and the safety of all the people who work in there! Everyone is expected to come home! It is not just the high-risk industries that are required ...
    Classroom Training
    Virtual Training

    Growth mindset

    Why is it that people with similar abilities, under similar circumstances provide different performance? What is the reason why some people with the same knowledge and preparedness can’t develop, while some can demonstrate continuously improving performance?
    Virtual Training
    Classroom Training

    Leadership coaching

    The performance of a leader is measured by the performance of his team members. Today’s outstanding performance might be weak tomorrow. Therefore, a manager’s primary responsibility is to develop team members and enable them to solve challenges ...
    Classroom Training
    Virtual Training

    Managing conflicts

    Conflicts can be beneficial in many ways: they help to explore problem areas and raise new questions, encourage new thinking, and thus may beat stagnation. Unfortunately, however, this is not how most of us perceive them, quite the contrary.
    Classroom Training
    Virtual Training

    Safety awareness

    Everyone is expected to come home – but sometimes it doesn’t happen. Health and safety awareness is an increasingly important topic. Companies are investing a lot of attention and energy into developing processes, enforcing regulations and training their employees.
    Classroom Training
    Virtual Training

    Customer care & Complaint handling

    “The customer is always right”, right? But what if the customer is wrong and you have to be polite but firm when handling this situation? Think of your own experience as a customer: what was the behaviour of the ...
    Classroom Training

    Negotiation – Strategy building

    Have you ever thought how much a simple favor, a recommendation or offering a learning opportunity costs in a negotiation? What are your limits and how to convert price to delivery time, payment term or package size?
    Classroom Training
    Virtual Training

    Negotiation – Master the process

    You are well prepared from the partner and your strategy is clear. The only thing you need to do is to implement it during the negotiation. This program will help you to achieve your goals during the negotiation and ...
    Classroom Training
    Virtual Training

    Negotiation – Use Tact and Tactic

    Even as an experienced negotiator, you need to remember that a similarly sophisticated professional may be sitting on the other side of the table and even a good strategy can not exclude the unexpected turns. This is when you ...
    Classroom Training
    Virtual Training

    Assertive communication – Critical conversations

    How should we communicate effectively and authentically in important situations when we feel emotionally involved – vulnerable and unsure, or on the contrary, annoyed and angry? How should we confront others or stand up for our rights constructively when it ...
    Virtual Training
    Classroom Training

    Digital mindset

    We are living in a world of digital revolution. Organizations, teams and people are connected more than ever before. We can love or hate the changes the technological explosion is generating in our life, but avoiding them is impossible.
    Classroom Training
    Virtual Training

    Personal digital efficiency

    More and more people use digital tools and solutions for work and for all aspects of life. How well are we really aware of the opportunities digital technologies offer? How consciously do we select digital tools to become more ...
    Classroom Training
    Virtual Training

    Impact and influencing

    How can we present an idea or a request in a way that it is accepted and supported? How can we convince and inspire others to cooperate or take actions for a beneficial purpose?
    Classroom Training
    Virtual Training

    Multicultural communication

    Do you find it difficult to communicate or negotiate with representatives of other cultures? Do you find it strange the way they communicate, or the way they perceive the importance of time or agreements?
    Classroom Training
    Virtual Training

    Research-based acquisition

    We frequently see frightened sales people, who are stressed out due to the number of “No, thanks” they receive as an answer to their phone calls or e-mails when they approach new potential customers. Why is that happening? Is ...
    Classroom Training
    Virtual Training

    Transactional cross-selling

    What if our customer approaches company because he/she wants to use his/her existing product, has a complaint or wants to maintain his/her equipment? Can we turn this classic customer care or service situation into a sales ...
    Classroom Training
    Virtual Training

    Impact leadership

    There are many different approaches to the concept of leadership. Some of them are more theoretical, some more practical. But are there any routines and tools that can help you become a better leader? Can you learn to be ...
    Classroom Training
    Virtual Training

    Performance appraisal

    Feedback and appraisal, or lack of either, plays a very important role in our lives. As a result, organizational culture is strongly influenced by the atmosphere that prevails the performance appraisal process.
    Classroom Training
    Virtual Training

    Train-The-Trainer

    Develor’s 25+ years of training design and delivery experience are boiled down in our Train-the-Trainer (TTT) Academy program. It includes all the essentials of knowledge, methods and tips that make training and the trainer effective, memorable and impactful.
    Classroom Training
    Virtual Training

    Effective meetings

    Some people believe meetings are just a waste of time compared to intense, individual work – and frequently they are right. The effect of loss is quantifiable, the mental effect is destructive – a bad meeting is the biggest enemy of ...
    Classroom Training
    Virtual Training

    Strategic account management

    The key principle in sales is the human factor – people buy from people. In order to be successful in the long run, we need to know more about the involved people.
    Game-based Training

    Leadership inspired by Amundsen

    Are your managers over-trained and say about classroom training,: «Not another leadership skills training!» Do you need a programme that provides a synthethic learning environment allowing the development of leadership skills within a fun, experiential framework?
    Workshop

    Situational sales workshop

    You wonder what skills need to be developed in the sales team? How can we guarantee that the training initiative is in line with sales objectives and goals?
    Classroom Training
    Virtual Training

    Stress management

    Stress is part of our everyday lives and we will never be able to eliminate it totally. However, we can learn how to handle it consciously in order to avoid frustration and negative health effects. We need to know ...
    Classroom Training
    Virtual Training

    Change management

    «Panta rhei» – everything changes – we all know and feel it day by day. Reactions to the newest challenges bring about positive change and today, this is the most important element of a successful organisation.
    Classroom Training
    Virtual Training

    Professional presentation – delivery

    A professional presentation is like flirting – it starts with raising awareness, which is self-expression and self-realization. In presentations we have a few seconds to raise someone’s interest and about ten minutes to keep it. How can we utilize ...
    Classroom Training
    Virtual Training

    Professional presentation – preparation

    Impressive presentations that call for action or change require clear messages, thorough preparation and accurately developed arguments and style based on information about the audience.
    Individual Diagnostics

    360° Feedback

    Without feedback, we may create our own version of reality, which can have a serious impact and consequences on our working environment. However, it is very difficult to get constructive and sincere feedback, even if the relationships between colleagues ...
    Individual Diagnostics

    Assessment Center (AC)

    Finding the right people for the right position is a constantly growing challenge for today’s HR specialists. There is no extra budget or room for mistakes. A bad decision can have serious business consequences when either filling an ...
    Individual Diagnostics

    Development Center (DC)

    Developing our team members is not only a value in itself, it can also be an important tool for employee engagement and retention. Often, however, HR professionals have difficulties identifying the exact development needs and rely on mere assumptions, ...
    Individual Diagnostics

    Captain Online Competency Test

    Nowadays, professional selection and development processes are difficult to imagine without any objective measuring tool. Conscious and established decision making requires quick and easy, yet reliable and cost-effective solutions.
    Individual Diagnostics

    Insights Discovery – Personal Effectiveness

    The Insights Discovery course is establishing a common colourful language that helps to discover versatile personalities and to adapt to different communicational situations. Thus they can improve and enjoy interpersonal relationships and cooperation more.
    Game-based Training

    Agile project management – New Cairo

    Nowadays, agile methodology and agile project management are gaining increasing popularity in many areas of business. The method, which is originated in software development is used by more and more companies outside the IT area as well.
    Game-based Training

    VUCA Mindset – smoke over Europe

    Looking at the dramatic health, economic and environmental changes around us leaves no doubt that we live in a VUCA world. A world, which is described by its Volatility, Uncertainty, Complexity and Ambiguity poses new challenges and demands new ...
    Game-based Training

    Fly for life simulation

    „Ladies and gentlemen, welcome to the Lufthansa flight 1341 from Budapest to Düsseldorf. Our flight will last approximately 2 hours, during which we will cross the airspace of Slovakia, Czech republic and Germany. On behalf of our company I wish ...
    Organizational Diagnostics

    CX-Ray company network analysis

    Do you face regular organizational changes? Would you like to know who the main opinion leaders are in your company? Do you want to identify potential talents, mentors or people with leadership potential? Or on the contrary, do you ...
    Game-based Training

    Caribbean Adventure

    Develor’s Caribbean Adventure Program© is based on the idea of learning by experience, and also brings the excitement of the game to the participants. While playing, participants can experience the importance of planning when they must make effective ...
    Classroom Training
    Virtual Training

    Resilience

    How can I process and resolve the next crisis situation more easily? Many people ask this question nowadays. A resilient person apparently copes more quickly with difficult situations and incorporates the experience into dealing with the next situation.
    Classroom Training
    Virtual Training

    Trust-based relationship building

    Trust is a prerequisite of purchase. Prospects prefer the products of services of companies and people, who they trust. How can we master trustbuilding? Are there different types of trust we can focus on?
    Classroom Training
    Virtual Training

    Engagement interview

    It’s the direct leaders who can and should know the most about their subordinates’ engagement level and how to increase that. But how to detect those highly individual factors that matter the most? Our training introduces the method ...
    Classroom Training
    Virtual Training

    Emotional Intelligence (EQ)

    What could that plus be that is necessary for outstanding performance, yet it has not been taught at the university? Our Emotional Intelligence training is about this invisible power without which even the brightest minds are doomed to failure.
    Classroom Training
    Virtual Training

    Interview techniques

    It is not easy to find a good candidate for a vacancy. And not even to search. There is a big difference between a good and an appropriate candidate. A well-structured recruitment process and our course focuses on the ...
    Classroom Training
    Virtual Training

    Leading through empowerment

    „Leaders become great not because of their power, but because of their ability to empower others.“ /John C. Maxwell/
    Classroom Training
    Virtual Training

    MasterShiftManager program

    First level Line Managers’ work is very decisive for any company. They have to represent the interests of both the management and operative working levels, communicate with impact and solve problems effectively with both sides, which often results catch-22 ...
    Classroom Training
    Virtual Training

    Principles of Sales

    Salespeople, or indeed anyone, who is interacting with internal or external clients are often too focused or pressed to focus on their product features and on their sales targets. In their daily routine the most important questions tend to ...
    Classroom Training
    Virtual Training

    Work-Life balance

    How is it possible to live up to every expectation and cram everything into just 24 hours? What is ‘quality time’? Is it what we live at home?
    Virtual Training

    Working in virtual teams

    Researches indicate that when people are more than 50 feet apart from each other, their likelihood of collaborating more than once a week is less than 10%. This implies specific challenges for them beyond the usual demands of any traditional teams.
    Workshop

    Lencioni Workshop

    The program for development and cohesion of the team is based on the 5 team dysfunctions, written by Patrick Lencioni, a unique approch to discover why our team is hindered in its performance. How can we ensure we identify the ...
    Game-based Training

    Onboarding games

    Employee turnover is usually highest in the first 3 months after joining. In our experience, employee engagement decreases the most during this period: the enthusiastic candidate will become a disappointed retiree. Day one and onboarding are a crucial part of ...
    Virtual Training

    Online teambuilding programs

    Over the past period, remote work and online communication have become the new routine in the lives of many teams. This virtual distance brought a new set of challenges not only in how to successfully operate, but also in ...
    Workshop

    Develor value chain workshop

    How can a development program trigger the desired business effect? Working alongside our clients, we’ve got to know those traps that typically hinder the achievement of business objectives. Based on these experiences, we have developed the DVC methodology, ...
    Consulting

    Employer branding

    Employer branding is often misinterpreted; it is neither Recruitment Marketing nor just the communication as an employer, but the conscious process of positioning and promoting an organization as the employer of choice to a desired target group. One that ...
    Consulting

    Key employee retention program

    Companies should retain the most important colleagues and at the same time decrease the dependency on them. Our Key Employee Retention program helps detect those employees who has crucial role, and define related actions. The proper execution of tasks ...
    Consulting

    Talent management program

    Talents – who are productive, high performer employees with high potential – are the future of all organizations. It is vitally important to keep them at the organization and essential and worthwhile to develop them in a conscious and engaging way.
    Consulting

    Training know-how design

    In response to today’s challenges, more and more companies decide to solve their corporate training programs on their own, with the help of internal trainers or online courses. However, there might be a lack of competence or capacity ...
    Consulting

    Onboarding development

    The onboarding period and the impressions gathered by a newcomer set the tone for the entire employee-employer relationship. The onboarding experience can ultimately determine if that relationship will be fruitful or painfully short. Loosing talents during the probation period ...
    Consulting

    Employee engagement development

    Highly engaged business units have 12% higher customer advocacy, 18% higher productivity, and 12% higher profitability (source: Gallup). It is not a question any longer that highly engaged workforce is a differentiating factor. But driving engagement isn’t easy and requires a ...
    Consulting

    Customer experience development

    Our world is undergoing rapid changes in many arenas. Our customers are getting more powerful and make demands which have not been seen before. They want to be served through various channels, they want to get things done fast, ...
    Organizational Diagnostics

    Employee engagement survey

    The various business benefits that are brought by high employee engagement at a company has been widely discovered, therefore the topic of engagement has become one of the most significant focus areas to explore and improve. You cannot, however, ...
    Organizational Diagnostics

    Happy At Work

    «How happy are you at work?» A simple, but powerful question, which can expressively indicate the well-being, and thus the current level of engagement of our employees. Especially if it is regularly asked and monitored over time.
    Consulting

    Employee journey mapping

    If you aim at establishing an engaging culture and environment or improving current HR and management practices to boost retention, Employee Journey Mapping is a great tool to assess the present state, brainstorm new ideas and plan the implementation ...
    Classroom Training
    Virtual Training

    Lumina Spark Training

    Employees in biggest demand are those who are adaptive, agile, with growth mindset and able to lead themselves and others. Lumina Spark’s colorful language inspires people to develop their skills even further.
    Game-based Training

    Adaptive Leadership – Mission to Mars

    Adapt quickly to an ever-changing environment. Find solutions to problems you’ve never encountered before. Promote self-organizing, multifunctional teams. Foster innovaton and creativity. Keep striving for excellence”- Do these expectations seem familiar to you?
    Classroom Training
    Virtual Training

    Insights Discovery – Colorful Leadership

    Did you fall in love with the colorful world of Insights? You want to take advantage of it in even more areas? This course covers the leadership aspects of Insights. It teaches leaders how to tailor their approaches based ...
    Classroom Training
    Virtual Training

    Insights Discovery – Sales Effectiveness

    As experienced salespersons, we probably have a wealth of knowledge and tools in place to be successful. What if we could prepare and lead our sales conversations even more thoroughly, based on the style and needs of our Clients?
    Classroom Training
    Virtual Training

    Insights Discovery – Team Effectiveness

    All of us are parts of different teams, and our success is highly determined by the members of these teams. Our specific Insights-based program focuses not only on development of the individuals, but also on the common development of ...
    Looking for tailor-made solution?

    Leadership & Management

    Virtual Training

    Leadership for COVID-Safety

    Beliefs of leaders often form the behaviour of others. Wherever the leadership focus is, there is a great chance that the attention of the employees will also be directed there. The same is true for COVID-Safety.
    Virtual Training

    COVID-Safety awareness

    As the COVID-19 pandemic seems to subside, more and more companies are returning to the offices, branches or production units. This situation – along with its many positive aspects – also poses new challenges and dangers for managers and employees alike.
    Virtual Training

    Leading Home Office Workers

    In the current situation, where most employees are forced into home office, managers have found themselves in new, unprecedented circumstances. New types of challenges require them to operate without ready answers and experience.
    Virtual Training

    Efficient at home

    Technological improvements make remote work possible for more and more people all over the world. Despite the many advantages, remote work has some challenges as well.
    Classroom Training
    Virtual Training

    Essence of leadership

    WE CAN LEAD INTUITIVELY OR CONSCIOUSLY, we can behave pursuant to our personality or our team member’s competence and motivation. The managers who choose leadership methods and styles that are convenient for their subordinates are more successful in ...
    Classroom Training
    Virtual Training

    Task & Time management

    We face time issues more than before as information overwhelms us on a daily basis. The programme will help to manage tasks and time, and also provide a reliable system to handle challenges, while enabling us to be efficient, ...
    Classroom Training
    Virtual Training

    Consultative sales process

    What differentiates great sales people from average? This course focuses on two competences: skills for creating trust, and a proper understanding of customer needs. If these skills are mastered, success is guaranteed.
    Classroom Training
    Virtual Training

    Engaging leader

    Many leaders assume engagement is a task for top management and HR. But is engagement something that you can only influence from the top? What is the responsibility and opportunity of direct supervisors, middle management, and even employees in ...
    Classroom Training
    Virtual Training

    Effective team management

    A leader of a team faces diverse and complicated situations to manage. What is to be done in case of a decrease in the performance of the team as a whole, or there are conflicts, excessive competitiveness between team ...
    Classroom Training
    Virtual Training

    Motivation 3.0

    Managing employees is more than walking around and checking if employees are in their offices. Motivating people is more than setting objectives and rewards. Motivation is about creating circumstances for our people to do their best work.
    Classroom Training
    Virtual Training

    Leadership courage

    Leaders are not only expected to be competent, but they need to show courage. How can courage manifest in a leader’s work? Why and how should leaders be courageous in uncomfortable situations? Moreover how can they make others ...
    Classroom Training
    Virtual Training

    Leadership for safety

    Safety matters! Every manager is responsible for their area, for its safety and the safety of all the people who work in there! Everyone is expected to come home! It is not just the high-risk industries that are required ...
    Classroom Training
    Virtual Training

    Growth mindset

    Why is it that people with similar abilities, under similar circumstances provide different performance? What is the reason why some people with the same knowledge and preparedness can’t develop, while some can demonstrate continuously improving performance?
    Virtual Training
    Classroom Training

    Leadership coaching

    The performance of a leader is measured by the performance of his team members. Today’s outstanding performance might be weak tomorrow. Therefore, a manager’s primary responsibility is to develop team members and enable them to solve challenges ...
    Classroom Training
    Virtual Training

    Managing conflicts

    Conflicts can be beneficial in many ways: they help to explore problem areas and raise new questions, encourage new thinking, and thus may beat stagnation. Unfortunately, however, this is not how most of us perceive them, quite the contrary.
    Classroom Training
    Virtual Training

    Safety awareness

    Everyone is expected to come home – but sometimes it doesn’t happen. Health and safety awareness is an increasingly important topic. Companies are investing a lot of attention and energy into developing processes, enforcing regulations and training their employees.
    Classroom Training
    Virtual Training

    Customer care & Complaint handling

    “The customer is always right”, right? But what if the customer is wrong and you have to be polite but firm when handling this situation? Think of your own experience as a customer: what was the behaviour of the ...
    Classroom Training

    Negotiation – Strategy building

    Have you ever thought how much a simple favor, a recommendation or offering a learning opportunity costs in a negotiation? What are your limits and how to convert price to delivery time, payment term or package size?
    Classroom Training
    Virtual Training

    Negotiation – Master the process

    You are well prepared from the partner and your strategy is clear. The only thing you need to do is to implement it during the negotiation. This program will help you to achieve your goals during the negotiation and ...
    Classroom Training
    Virtual Training

    Negotiation – Use Tact and Tactic

    Even as an experienced negotiator, you need to remember that a similarly sophisticated professional may be sitting on the other side of the table and even a good strategy can not exclude the unexpected turns. This is when you ...
    Classroom Training
    Virtual Training

    Assertive communication – Critical conversations

    How should we communicate effectively and authentically in important situations when we feel emotionally involved – vulnerable and unsure, or on the contrary, annoyed and angry? How should we confront others or stand up for our rights constructively when it ...
    Virtual Training
    Classroom Training

    Digital mindset

    We are living in a world of digital revolution. Organizations, teams and people are connected more than ever before. We can love or hate the changes the technological explosion is generating in our life, but avoiding them is impossible.
    Classroom Training
    Virtual Training

    Personal digital efficiency

    More and more people use digital tools and solutions for work and for all aspects of life. How well are we really aware of the opportunities digital technologies offer? How consciously do we select digital tools to become more ...
    Classroom Training
    Virtual Training

    Impact and influencing

    How can we present an idea or a request in a way that it is accepted and supported? How can we convince and inspire others to cooperate or take actions for a beneficial purpose?
    Classroom Training
    Virtual Training

    Multicultural communication

    Do you find it difficult to communicate or negotiate with representatives of other cultures? Do you find it strange the way they communicate, or the way they perceive the importance of time or agreements?
    Classroom Training
    Virtual Training

    Research-based acquisition

    We frequently see frightened sales people, who are stressed out due to the number of “No, thanks” they receive as an answer to their phone calls or e-mails when they approach new potential customers. Why is that happening? Is ...
    Classroom Training
    Virtual Training

    Transactional cross-selling

    What if our customer approaches company because he/she wants to use his/her existing product, has a complaint or wants to maintain his/her equipment? Can we turn this classic customer care or service situation into a sales ...
    Classroom Training
    Virtual Training

    Impact leadership

    There are many different approaches to the concept of leadership. Some of them are more theoretical, some more practical. But are there any routines and tools that can help you become a better leader? Can you learn to be ...
    Classroom Training
    Virtual Training

    Performance appraisal

    Feedback and appraisal, or lack of either, plays a very important role in our lives. As a result, organizational culture is strongly influenced by the atmosphere that prevails the performance appraisal process.
    Classroom Training
    Virtual Training

    Train-The-Trainer

    Develor’s 25+ years of training design and delivery experience are boiled down in our Train-the-Trainer (TTT) Academy program. It includes all the essentials of knowledge, methods and tips that make training and the trainer effective, memorable and impactful.
    Classroom Training
    Virtual Training

    Effective meetings

    Some people believe meetings are just a waste of time compared to intense, individual work – and frequently they are right. The effect of loss is quantifiable, the mental effect is destructive – a bad meeting is the biggest enemy of ...
    Classroom Training
    Virtual Training

    Strategic account management

    The key principle in sales is the human factor – people buy from people. In order to be successful in the long run, we need to know more about the involved people.
    Game-based Training

    Leadership inspired by Amundsen

    Are your managers over-trained and say about classroom training,: «Not another leadership skills training!» Do you need a programme that provides a synthethic learning environment allowing the development of leadership skills within a fun, experiential framework?
    Workshop

    Situational sales workshop

    You wonder what skills need to be developed in the sales team? How can we guarantee that the training initiative is in line with sales objectives and goals?
    Classroom Training
    Virtual Training

    Stress management

    Stress is part of our everyday lives and we will never be able to eliminate it totally. However, we can learn how to handle it consciously in order to avoid frustration and negative health effects. We need to know ...
    Classroom Training
    Virtual Training

    Change management

    «Panta rhei» – everything changes – we all know and feel it day by day. Reactions to the newest challenges bring about positive change and today, this is the most important element of a successful organisation.
    Classroom Training
    Virtual Training

    Professional presentation – delivery

    A professional presentation is like flirting – it starts with raising awareness, which is self-expression and self-realization. In presentations we have a few seconds to raise someone’s interest and about ten minutes to keep it. How can we utilize ...
    Classroom Training
    Virtual Training

    Professional presentation – preparation

    Impressive presentations that call for action or change require clear messages, thorough preparation and accurately developed arguments and style based on information about the audience.
    Individual Diagnostics

    360° Feedback

    Without feedback, we may create our own version of reality, which can have a serious impact and consequences on our working environment. However, it is very difficult to get constructive and sincere feedback, even if the relationships between colleagues ...
    Individual Diagnostics

    Assessment Center (AC)

    Finding the right people for the right position is a constantly growing challenge for today’s HR specialists. There is no extra budget or room for mistakes. A bad decision can have serious business consequences when either filling an ...
    Individual Diagnostics

    Development Center (DC)

    Developing our team members is not only a value in itself, it can also be an important tool for employee engagement and retention. Often, however, HR professionals have difficulties identifying the exact development needs and rely on mere assumptions, ...
    Individual Diagnostics

    Captain Online Competency Test

    Nowadays, professional selection and development processes are difficult to imagine without any objective measuring tool. Conscious and established decision making requires quick and easy, yet reliable and cost-effective solutions.
    Individual Diagnostics

    Insights Discovery – Personal Effectiveness

    The Insights Discovery course is establishing a common colourful language that helps to discover versatile personalities and to adapt to different communicational situations. Thus they can improve and enjoy interpersonal relationships and cooperation more.
    Game-based Training

    Agile project management – New Cairo

    Nowadays, agile methodology and agile project management are gaining increasing popularity in many areas of business. The method, which is originated in software development is used by more and more companies outside the IT area as well.
    Game-based Training

    VUCA Mindset – smoke over Europe

    Looking at the dramatic health, economic and environmental changes around us leaves no doubt that we live in a VUCA world. A world, which is described by its Volatility, Uncertainty, Complexity and Ambiguity poses new challenges and demands new ...
    Game-based Training

    Fly for life simulation

    „Ladies and gentlemen, welcome to the Lufthansa flight 1341 from Budapest to Düsseldorf. Our flight will last approximately 2 hours, during which we will cross the airspace of Slovakia, Czech republic and Germany. On behalf of our company I wish ...
    Organizational Diagnostics

    CX-Ray company network analysis

    Do you face regular organizational changes? Would you like to know who the main opinion leaders are in your company? Do you want to identify potential talents, mentors or people with leadership potential? Or on the contrary, do you ...
    Game-based Training

    Caribbean Adventure

    Develor’s Caribbean Adventure Program© is based on the idea of learning by experience, and also brings the excitement of the game to the participants. While playing, participants can experience the importance of planning when they must make effective ...
    Classroom Training
    Virtual Training

    Resilience

    How can I process and resolve the next crisis situation more easily? Many people ask this question nowadays. A resilient person apparently copes more quickly with difficult situations and incorporates the experience into dealing with the next situation.
    Classroom Training
    Virtual Training

    Trust-based relationship building

    Trust is a prerequisite of purchase. Prospects prefer the products of services of companies and people, who they trust. How can we master trustbuilding? Are there different types of trust we can focus on?
    Classroom Training
    Virtual Training

    Engagement interview

    It’s the direct leaders who can and should know the most about their subordinates’ engagement level and how to increase that. But how to detect those highly individual factors that matter the most? Our training introduces the method ...
    Classroom Training
    Virtual Training

    Emotional Intelligence (EQ)

    What could that plus be that is necessary for outstanding performance, yet it has not been taught at the university? Our Emotional Intelligence training is about this invisible power without which even the brightest minds are doomed to failure.
    Classroom Training
    Virtual Training

    Interview techniques

    It is not easy to find a good candidate for a vacancy. And not even to search. There is a big difference between a good and an appropriate candidate. A well-structured recruitment process and our course focuses on the ...
    Classroom Training
    Virtual Training

    Leading through empowerment

    „Leaders become great not because of their power, but because of their ability to empower others.“ /John C. Maxwell/
    Classroom Training
    Virtual Training

    MasterShiftManager program

    First level Line Managers’ work is very decisive for any company. They have to represent the interests of both the management and operative working levels, communicate with impact and solve problems effectively with both sides, which often results catch-22 ...
    Classroom Training
    Virtual Training

    Principles of Sales

    Salespeople, or indeed anyone, who is interacting with internal or external clients are often too focused or pressed to focus on their product features and on their sales targets. In their daily routine the most important questions tend to ...
    Classroom Training
    Virtual Training

    Work-Life balance

    How is it possible to live up to every expectation and cram everything into just 24 hours? What is ‘quality time’? Is it what we live at home?
    Virtual Training

    Working in virtual teams

    Researches indicate that when people are more than 50 feet apart from each other, their likelihood of collaborating more than once a week is less than 10%. This implies specific challenges for them beyond the usual demands of any traditional teams.
    Workshop

    Lencioni Workshop

    The program for development and cohesion of the team is based on the 5 team dysfunctions, written by Patrick Lencioni, a unique approch to discover why our team is hindered in its performance. How can we ensure we identify the ...
    Game-based Training

    Onboarding games

    Employee turnover is usually highest in the first 3 months after joining. In our experience, employee engagement decreases the most during this period: the enthusiastic candidate will become a disappointed retiree. Day one and onboarding are a crucial part of ...
    Virtual Training

    Online teambuilding programs

    Over the past period, remote work and online communication have become the new routine in the lives of many teams. This virtual distance brought a new set of challenges not only in how to successfully operate, but also in ...
    Workshop

    Develor value chain workshop

    How can a development program trigger the desired business effect? Working alongside our clients, we’ve got to know those traps that typically hinder the achievement of business objectives. Based on these experiences, we have developed the DVC methodology, ...
    Consulting

    Employer branding

    Employer branding is often misinterpreted; it is neither Recruitment Marketing nor just the communication as an employer, but the conscious process of positioning and promoting an organization as the employer of choice to a desired target group. One that ...
    Consulting

    Key employee retention program

    Companies should retain the most important colleagues and at the same time decrease the dependency on them. Our Key Employee Retention program helps detect those employees who has crucial role, and define related actions. The proper execution of tasks ...
    Consulting

    Talent management program

    Talents – who are productive, high performer employees with high potential – are the future of all organizations. It is vitally important to keep them at the organization and essential and worthwhile to develop them in a conscious and engaging way.
    Consulting

    Training know-how design

    In response to today’s challenges, more and more companies decide to solve their corporate training programs on their own, with the help of internal trainers or online courses. However, there might be a lack of competence or capacity ...
    Consulting

    Onboarding development

    The onboarding period and the impressions gathered by a newcomer set the tone for the entire employee-employer relationship. The onboarding experience can ultimately determine if that relationship will be fruitful or painfully short. Loosing talents during the probation period ...
    Consulting

    Employee engagement development

    Highly engaged business units have 12% higher customer advocacy, 18% higher productivity, and 12% higher profitability (source: Gallup). It is not a question any longer that highly engaged workforce is a differentiating factor. But driving engagement isn’t easy and requires a ...
    Consulting

    Customer experience development

    Our world is undergoing rapid changes in many arenas. Our customers are getting more powerful and make demands which have not been seen before. They want to be served through various channels, they want to get things done fast, ...
    Organizational Diagnostics

    Employee engagement survey

    The various business benefits that are brought by high employee engagement at a company has been widely discovered, therefore the topic of engagement has become one of the most significant focus areas to explore and improve. You cannot, however, ...
    Organizational Diagnostics

    Happy At Work

    «How happy are you at work?» A simple, but powerful question, which can expressively indicate the well-being, and thus the current level of engagement of our employees. Especially if it is regularly asked and monitored over time.
    Consulting

    Employee journey mapping

    If you aim at establishing an engaging culture and environment or improving current HR and management practices to boost retention, Employee Journey Mapping is a great tool to assess the present state, brainstorm new ideas and plan the implementation ...
    Classroom Training
    Virtual Training

    Lumina Spark Training

    Employees in biggest demand are those who are adaptive, agile, with growth mindset and able to lead themselves and others. Lumina Spark’s colorful language inspires people to develop their skills even further.
    Game-based Training

    Adaptive Leadership – Mission to Mars

    Adapt quickly to an ever-changing environment. Find solutions to problems you’ve never encountered before. Promote self-organizing, multifunctional teams. Foster innovaton and creativity. Keep striving for excellence”- Do these expectations seem familiar to you?
    Classroom Training
    Virtual Training

    Insights Discovery – Colorful Leadership

    Did you fall in love with the colorful world of Insights? You want to take advantage of it in even more areas? This course covers the leadership aspects of Insights. It teaches leaders how to tailor their approaches based ...
    Classroom Training
    Virtual Training

    Insights Discovery – Sales Effectiveness

    As experienced salespersons, we probably have a wealth of knowledge and tools in place to be successful. What if we could prepare and lead our sales conversations even more thoroughly, based on the style and needs of our Clients?
    Classroom Training
    Virtual Training

    Insights Discovery – Team Effectiveness

    All of us are parts of different teams, and our success is highly determined by the members of these teams. Our specific Insights-based program focuses not only on development of the individuals, but also on the common development of ...
    Looking for tailor-made solution?

    Customer Care, Sales & Negotiations

    Virtual Training

    Leadership for COVID-Safety

    Beliefs of leaders often form the behaviour of others. Wherever the leadership focus is, there is a great chance that the attention of the employees will also be directed there. The same is true for COVID-Safety.
    Virtual Training

    COVID-Safety awareness

    As the COVID-19 pandemic seems to subside, more and more companies are returning to the offices, branches or production units. This situation – along with its many positive aspects – also poses new challenges and dangers for managers and employees alike.
    Virtual Training

    Leading Home Office Workers

    In the current situation, where most employees are forced into home office, managers have found themselves in new, unprecedented circumstances. New types of challenges require them to operate without ready answers and experience.
    Virtual Training

    Efficient at home

    Technological improvements make remote work possible for more and more people all over the world. Despite the many advantages, remote work has some challenges as well.
    Classroom Training
    Virtual Training

    Essence of leadership

    WE CAN LEAD INTUITIVELY OR CONSCIOUSLY, we can behave pursuant to our personality or our team member’s competence and motivation. The managers who choose leadership methods and styles that are convenient for their subordinates are more successful in ...
    Classroom Training
    Virtual Training

    Task & Time management

    We face time issues more than before as information overwhelms us on a daily basis. The programme will help to manage tasks and time, and also provide a reliable system to handle challenges, while enabling us to be efficient, ...
    Classroom Training
    Virtual Training

    Consultative sales process

    What differentiates great sales people from average? This course focuses on two competences: skills for creating trust, and a proper understanding of customer needs. If these skills are mastered, success is guaranteed.
    Classroom Training
    Virtual Training

    Engaging leader

    Many leaders assume engagement is a task for top management and HR. But is engagement something that you can only influence from the top? What is the responsibility and opportunity of direct supervisors, middle management, and even employees in ...
    Classroom Training
    Virtual Training

    Effective team management

    A leader of a team faces diverse and complicated situations to manage. What is to be done in case of a decrease in the performance of the team as a whole, or there are conflicts, excessive competitiveness between team ...
    Classroom Training
    Virtual Training

    Motivation 3.0

    Managing employees is more than walking around and checking if employees are in their offices. Motivating people is more than setting objectives and rewards. Motivation is about creating circumstances for our people to do their best work.
    Classroom Training
    Virtual Training

    Leadership courage

    Leaders are not only expected to be competent, but they need to show courage. How can courage manifest in a leader’s work? Why and how should leaders be courageous in uncomfortable situations? Moreover how can they make others ...
    Classroom Training
    Virtual Training

    Leadership for safety

    Safety matters! Every manager is responsible for their area, for its safety and the safety of all the people who work in there! Everyone is expected to come home! It is not just the high-risk industries that are required ...
    Classroom Training
    Virtual Training

    Growth mindset

    Why is it that people with similar abilities, under similar circumstances provide different performance? What is the reason why some people with the same knowledge and preparedness can’t develop, while some can demonstrate continuously improving performance?
    Virtual Training
    Classroom Training

    Leadership coaching

    The performance of a leader is measured by the performance of his team members. Today’s outstanding performance might be weak tomorrow. Therefore, a manager’s primary responsibility is to develop team members and enable them to solve challenges ...
    Classroom Training
    Virtual Training

    Managing conflicts

    Conflicts can be beneficial in many ways: they help to explore problem areas and raise new questions, encourage new thinking, and thus may beat stagnation. Unfortunately, however, this is not how most of us perceive them, quite the contrary.
    Classroom Training
    Virtual Training

    Safety awareness

    Everyone is expected to come home – but sometimes it doesn’t happen. Health and safety awareness is an increasingly important topic. Companies are investing a lot of attention and energy into developing processes, enforcing regulations and training their employees.
    Classroom Training
    Virtual Training

    Customer care & Complaint handling

    “The customer is always right”, right? But what if the customer is wrong and you have to be polite but firm when handling this situation? Think of your own experience as a customer: what was the behaviour of the ...
    Classroom Training

    Negotiation – Strategy building

    Have you ever thought how much a simple favor, a recommendation or offering a learning opportunity costs in a negotiation? What are your limits and how to convert price to delivery time, payment term or package size?
    Classroom Training
    Virtual Training

    Negotiation – Master the process

    You are well prepared from the partner and your strategy is clear. The only thing you need to do is to implement it during the negotiation. This program will help you to achieve your goals during the negotiation and ...
    Classroom Training
    Virtual Training

    Negotiation – Use Tact and Tactic

    Even as an experienced negotiator, you need to remember that a similarly sophisticated professional may be sitting on the other side of the table and even a good strategy can not exclude the unexpected turns. This is when you ...
    Classroom Training
    Virtual Training

    Assertive communication – Critical conversations

    How should we communicate effectively and authentically in important situations when we feel emotionally involved – vulnerable and unsure, or on the contrary, annoyed and angry? How should we confront others or stand up for our rights constructively when it ...
    Virtual Training
    Classroom Training

    Digital mindset

    We are living in a world of digital revolution. Organizations, teams and people are connected more than ever before. We can love or hate the changes the technological explosion is generating in our life, but avoiding them is impossible.
    Classroom Training
    Virtual Training

    Personal digital efficiency

    More and more people use digital tools and solutions for work and for all aspects of life. How well are we really aware of the opportunities digital technologies offer? How consciously do we select digital tools to become more ...
    Classroom Training
    Virtual Training

    Impact and influencing

    How can we present an idea or a request in a way that it is accepted and supported? How can we convince and inspire others to cooperate or take actions for a beneficial purpose?
    Classroom Training
    Virtual Training

    Multicultural communication

    Do you find it difficult to communicate or negotiate with representatives of other cultures? Do you find it strange the way they communicate, or the way they perceive the importance of time or agreements?
    Classroom Training
    Virtual Training

    Research-based acquisition

    We frequently see frightened sales people, who are stressed out due to the number of “No, thanks” they receive as an answer to their phone calls or e-mails when they approach new potential customers. Why is that happening? Is ...
    Classroom Training
    Virtual Training

    Transactional cross-selling

    What if our customer approaches company because he/she wants to use his/her existing product, has a complaint or wants to maintain his/her equipment? Can we turn this classic customer care or service situation into a sales ...
    Classroom Training
    Virtual Training

    Impact leadership

    There are many different approaches to the concept of leadership. Some of them are more theoretical, some more practical. But are there any routines and tools that can help you become a better leader? Can you learn to be ...
    Classroom Training
    Virtual Training

    Performance appraisal

    Feedback and appraisal, or lack of either, plays a very important role in our lives. As a result, organizational culture is strongly influenced by the atmosphere that prevails the performance appraisal process.
    Classroom Training
    Virtual Training

    Train-The-Trainer

    Develor’s 25+ years of training design and delivery experience are boiled down in our Train-the-Trainer (TTT) Academy program. It includes all the essentials of knowledge, methods and tips that make training and the trainer effective, memorable and impactful.
    Classroom Training
    Virtual Training

    Effective meetings

    Some people believe meetings are just a waste of time compared to intense, individual work – and frequently they are right. The effect of loss is quantifiable, the mental effect is destructive – a bad meeting is the biggest enemy of ...
    Classroom Training
    Virtual Training

    Strategic account management

    The key principle in sales is the human factor – people buy from people. In order to be successful in the long run, we need to know more about the involved people.
    Game-based Training

    Leadership inspired by Amundsen

    Are your managers over-trained and say about classroom training,: «Not another leadership skills training!» Do you need a programme that provides a synthethic learning environment allowing the development of leadership skills within a fun, experiential framework?
    Workshop

    Situational sales workshop

    You wonder what skills need to be developed in the sales team? How can we guarantee that the training initiative is in line with sales objectives and goals?
    Classroom Training
    Virtual Training

    Stress management

    Stress is part of our everyday lives and we will never be able to eliminate it totally. However, we can learn how to handle it consciously in order to avoid frustration and negative health effects. We need to know ...
    Classroom Training
    Virtual Training

    Change management

    «Panta rhei» – everything changes – we all know and feel it day by day. Reactions to the newest challenges bring about positive change and today, this is the most important element of a successful organisation.
    Classroom Training
    Virtual Training

    Professional presentation – delivery

    A professional presentation is like flirting – it starts with raising awareness, which is self-expression and self-realization. In presentations we have a few seconds to raise someone’s interest and about ten minutes to keep it. How can we utilize ...
    Classroom Training
    Virtual Training

    Professional presentation – preparation

    Impressive presentations that call for action or change require clear messages, thorough preparation and accurately developed arguments and style based on information about the audience.
    Individual Diagnostics

    360° Feedback

    Without feedback, we may create our own version of reality, which can have a serious impact and consequences on our working environment. However, it is very difficult to get constructive and sincere feedback, even if the relationships between colleagues ...
    Individual Diagnostics

    Assessment Center (AC)

    Finding the right people for the right position is a constantly growing challenge for today’s HR specialists. There is no extra budget or room for mistakes. A bad decision can have serious business consequences when either filling an ...
    Individual Diagnostics

    Development Center (DC)

    Developing our team members is not only a value in itself, it can also be an important tool for employee engagement and retention. Often, however, HR professionals have difficulties identifying the exact development needs and rely on mere assumptions, ...
    Individual Diagnostics

    Captain Online Competency Test

    Nowadays, professional selection and development processes are difficult to imagine without any objective measuring tool. Conscious and established decision making requires quick and easy, yet reliable and cost-effective solutions.
    Individual Diagnostics

    Insights Discovery – Personal Effectiveness

    The Insights Discovery course is establishing a common colourful language that helps to discover versatile personalities and to adapt to different communicational situations. Thus they can improve and enjoy interpersonal relationships and cooperation more.
    Game-based Training

    Agile project management – New Cairo

    Nowadays, agile methodology and agile project management are gaining increasing popularity in many areas of business. The method, which is originated in software development is used by more and more companies outside the IT area as well.
    Game-based Training

    VUCA Mindset – smoke over Europe

    Looking at the dramatic health, economic and environmental changes around us leaves no doubt that we live in a VUCA world. A world, which is described by its Volatility, Uncertainty, Complexity and Ambiguity poses new challenges and demands new ...
    Game-based Training

    Fly for life simulation

    „Ladies and gentlemen, welcome to the Lufthansa flight 1341 from Budapest to Düsseldorf. Our flight will last approximately 2 hours, during which we will cross the airspace of Slovakia, Czech republic and Germany. On behalf of our company I wish ...
    Organizational Diagnostics

    CX-Ray company network analysis

    Do you face regular organizational changes? Would you like to know who the main opinion leaders are in your company? Do you want to identify potential talents, mentors or people with leadership potential? Or on the contrary, do you ...
    Game-based Training

    Caribbean Adventure

    Develor’s Caribbean Adventure Program© is based on the idea of learning by experience, and also brings the excitement of the game to the participants. While playing, participants can experience the importance of planning when they must make effective ...
    Classroom Training
    Virtual Training

    Resilience

    How can I process and resolve the next crisis situation more easily? Many people ask this question nowadays. A resilient person apparently copes more quickly with difficult situations and incorporates the experience into dealing with the next situation.
    Classroom Training
    Virtual Training

    Trust-based relationship building

    Trust is a prerequisite of purchase. Prospects prefer the products of services of companies and people, who they trust. How can we master trustbuilding? Are there different types of trust we can focus on?
    Classroom Training
    Virtual Training

    Engagement interview

    It’s the direct leaders who can and should know the most about their subordinates’ engagement level and how to increase that. But how to detect those highly individual factors that matter the most? Our training introduces the method ...
    Classroom Training
    Virtual Training

    Emotional Intelligence (EQ)

    What could that plus be that is necessary for outstanding performance, yet it has not been taught at the university? Our Emotional Intelligence training is about this invisible power without which even the brightest minds are doomed to failure.
    Classroom Training
    Virtual Training

    Interview techniques

    It is not easy to find a good candidate for a vacancy. And not even to search. There is a big difference between a good and an appropriate candidate. A well-structured recruitment process and our course focuses on the ...
    Classroom Training
    Virtual Training

    Leading through empowerment

    „Leaders become great not because of their power, but because of their ability to empower others.“ /John C. Maxwell/
    Classroom Training
    Virtual Training

    MasterShiftManager program

    First level Line Managers’ work is very decisive for any company. They have to represent the interests of both the management and operative working levels, communicate with impact and solve problems effectively with both sides, which often results catch-22 ...
    Classroom Training
    Virtual Training

    Principles of Sales

    Salespeople, or indeed anyone, who is interacting with internal or external clients are often too focused or pressed to focus on their product features and on their sales targets. In their daily routine the most important questions tend to ...
    Classroom Training
    Virtual Training

    Work-Life balance

    How is it possible to live up to every expectation and cram everything into just 24 hours? What is ‘quality time’? Is it what we live at home?
    Virtual Training

    Working in virtual teams

    Researches indicate that when people are more than 50 feet apart from each other, their likelihood of collaborating more than once a week is less than 10%. This implies specific challenges for them beyond the usual demands of any traditional teams.
    Workshop

    Lencioni Workshop

    The program for development and cohesion of the team is based on the 5 team dysfunctions, written by Patrick Lencioni, a unique approch to discover why our team is hindered in its performance. How can we ensure we identify the ...
    Game-based Training

    Onboarding games

    Employee turnover is usually highest in the first 3 months after joining. In our experience, employee engagement decreases the most during this period: the enthusiastic candidate will become a disappointed retiree. Day one and onboarding are a crucial part of ...
    Virtual Training

    Online teambuilding programs

    Over the past period, remote work and online communication have become the new routine in the lives of many teams. This virtual distance brought a new set of challenges not only in how to successfully operate, but also in ...
    Workshop

    Develor value chain workshop

    How can a development program trigger the desired business effect? Working alongside our clients, we’ve got to know those traps that typically hinder the achievement of business objectives. Based on these experiences, we have developed the DVC methodology, ...
    Consulting

    Employer branding

    Employer branding is often misinterpreted; it is neither Recruitment Marketing nor just the communication as an employer, but the conscious process of positioning and promoting an organization as the employer of choice to a desired target group. One that ...
    Consulting

    Key employee retention program

    Companies should retain the most important colleagues and at the same time decrease the dependency on them. Our Key Employee Retention program helps detect those employees who has crucial role, and define related actions. The proper execution of tasks ...
    Consulting

    Talent management program

    Talents – who are productive, high performer employees with high potential – are the future of all organizations. It is vitally important to keep them at the organization and essential and worthwhile to develop them in a conscious and engaging way.
    Consulting

    Training know-how design

    In response to today’s challenges, more and more companies decide to solve their corporate training programs on their own, with the help of internal trainers or online courses. However, there might be a lack of competence or capacity ...
    Consulting

    Onboarding development

    The onboarding period and the impressions gathered by a newcomer set the tone for the entire employee-employer relationship. The onboarding experience can ultimately determine if that relationship will be fruitful or painfully short. Loosing talents during the probation period ...
    Consulting

    Employee engagement development

    Highly engaged business units have 12% higher customer advocacy, 18% higher productivity, and 12% higher profitability (source: Gallup). It is not a question any longer that highly engaged workforce is a differentiating factor. But driving engagement isn’t easy and requires a ...
    Consulting

    Customer experience development

    Our world is undergoing rapid changes in many arenas. Our customers are getting more powerful and make demands which have not been seen before. They want to be served through various channels, they want to get things done fast, ...
    Organizational Diagnostics

    Employee engagement survey

    The various business benefits that are brought by high employee engagement at a company has been widely discovered, therefore the topic of engagement has become one of the most significant focus areas to explore and improve. You cannot, however, ...
    Organizational Diagnostics

    Happy At Work

    «How happy are you at work?» A simple, but powerful question, which can expressively indicate the well-being, and thus the current level of engagement of our employees. Especially if it is regularly asked and monitored over time.
    Consulting

    Employee journey mapping

    If you aim at establishing an engaging culture and environment or improving current HR and management practices to boost retention, Employee Journey Mapping is a great tool to assess the present state, brainstorm new ideas and plan the implementation ...
    Classroom Training
    Virtual Training

    Lumina Spark Training

    Employees in biggest demand are those who are adaptive, agile, with growth mindset and able to lead themselves and others. Lumina Spark’s colorful language inspires people to develop their skills even further.
    Game-based Training

    Adaptive Leadership – Mission to Mars

    Adapt quickly to an ever-changing environment. Find solutions to problems you’ve never encountered before. Promote self-organizing, multifunctional teams. Foster innovaton and creativity. Keep striving for excellence”- Do these expectations seem familiar to you?
    Classroom Training
    Virtual Training

    Insights Discovery – Colorful Leadership

    Did you fall in love with the colorful world of Insights? You want to take advantage of it in even more areas? This course covers the leadership aspects of Insights. It teaches leaders how to tailor their approaches based ...
    Classroom Training
    Virtual Training

    Insights Discovery – Sales Effectiveness

    As experienced salespersons, we probably have a wealth of knowledge and tools in place to be successful. What if we could prepare and lead our sales conversations even more thoroughly, based on the style and needs of our Clients?
    Classroom Training
    Virtual Training

    Insights Discovery – Team Effectiveness

    All of us are parts of different teams, and our success is highly determined by the members of these teams. Our specific Insights-based program focuses not only on development of the individuals, but also on the common development of ...
    Looking for tailor-made solution?

    Personal Productivity & Communication

    Virtual Training

    Leadership for COVID-Safety

    Beliefs of leaders often form the behaviour of others. Wherever the leadership focus is, there is a great chance that the attention of the employees will also be directed there. The same is true for COVID-Safety.
    Virtual Training

    COVID-Safety awareness

    As the COVID-19 pandemic seems to subside, more and more companies are returning to the offices, branches or production units. This situation – along with its many positive aspects – also poses new challenges and dangers for managers and employees alike.
    Virtual Training

    Leading Home Office Workers

    In the current situation, where most employees are forced into home office, managers have found themselves in new, unprecedented circumstances. New types of challenges require them to operate without ready answers and experience.
    Virtual Training

    Efficient at home

    Technological improvements make remote work possible for more and more people all over the world. Despite the many advantages, remote work has some challenges as well.
    Classroom Training
    Virtual Training

    Essence of leadership

    WE CAN LEAD INTUITIVELY OR CONSCIOUSLY, we can behave pursuant to our personality or our team member’s competence and motivation. The managers who choose leadership methods and styles that are convenient for their subordinates are more successful in ...
    Classroom Training
    Virtual Training

    Task & Time management

    We face time issues more than before as information overwhelms us on a daily basis. The programme will help to manage tasks and time, and also provide a reliable system to handle challenges, while enabling us to be efficient, ...
    Classroom Training
    Virtual Training

    Consultative sales process

    What differentiates great sales people from average? This course focuses on two competences: skills for creating trust, and a proper understanding of customer needs. If these skills are mastered, success is guaranteed.
    Classroom Training
    Virtual Training

    Engaging leader

    Many leaders assume engagement is a task for top management and HR. But is engagement something that you can only influence from the top? What is the responsibility and opportunity of direct supervisors, middle management, and even employees in ...
    Classroom Training
    Virtual Training

    Effective team management

    A leader of a team faces diverse and complicated situations to manage. What is to be done in case of a decrease in the performance of the team as a whole, or there are conflicts, excessive competitiveness between team ...
    Classroom Training
    Virtual Training

    Motivation 3.0

    Managing employees is more than walking around and checking if employees are in their offices. Motivating people is more than setting objectives and rewards. Motivation is about creating circumstances for our people to do their best work.
    Classroom Training
    Virtual Training

    Leadership courage

    Leaders are not only expected to be competent, but they need to show courage. How can courage manifest in a leader’s work? Why and how should leaders be courageous in uncomfortable situations? Moreover how can they make others ...
    Classroom Training
    Virtual Training

    Leadership for safety

    Safety matters! Every manager is responsible for their area, for its safety and the safety of all the people who work in there! Everyone is expected to come home! It is not just the high-risk industries that are required ...
    Classroom Training
    Virtual Training

    Growth mindset

    Why is it that people with similar abilities, under similar circumstances provide different performance? What is the reason why some people with the same knowledge and preparedness can’t develop, while some can demonstrate continuously improving performance?
    Virtual Training
    Classroom Training

    Leadership coaching

    The performance of a leader is measured by the performance of his team members. Today’s outstanding performance might be weak tomorrow. Therefore, a manager’s primary responsibility is to develop team members and enable them to solve challenges ...
    Classroom Training
    Virtual Training

    Managing conflicts

    Conflicts can be beneficial in many ways: they help to explore problem areas and raise new questions, encourage new thinking, and thus may beat stagnation. Unfortunately, however, this is not how most of us perceive them, quite the contrary.
    Classroom Training
    Virtual Training

    Safety awareness

    Everyone is expected to come home – but sometimes it doesn’t happen. Health and safety awareness is an increasingly important topic. Companies are investing a lot of attention and energy into developing processes, enforcing regulations and training their employees.
    Classroom Training
    Virtual Training

    Customer care & Complaint handling

    “The customer is always right”, right? But what if the customer is wrong and you have to be polite but firm when handling this situation? Think of your own experience as a customer: what was the behaviour of the ...
    Classroom Training

    Negotiation – Strategy building

    Have you ever thought how much a simple favor, a recommendation or offering a learning opportunity costs in a negotiation? What are your limits and how to convert price to delivery time, payment term or package size?
    Classroom Training
    Virtual Training

    Negotiation – Master the process

    You are well prepared from the partner and your strategy is clear. The only thing you need to do is to implement it during the negotiation. This program will help you to achieve your goals during the negotiation and ...
    Classroom Training
    Virtual Training

    Negotiation – Use Tact and Tactic

    Even as an experienced negotiator, you need to remember that a similarly sophisticated professional may be sitting on the other side of the table and even a good strategy can not exclude the unexpected turns. This is when you ...
    Classroom Training
    Virtual Training

    Assertive communication – Critical conversations

    How should we communicate effectively and authentically in important situations when we feel emotionally involved – vulnerable and unsure, or on the contrary, annoyed and angry? How should we confront others or stand up for our rights constructively when it ...
    Virtual Training
    Classroom Training

    Digital mindset

    We are living in a world of digital revolution. Organizations, teams and people are connected more than ever before. We can love or hate the changes the technological explosion is generating in our life, but avoiding them is impossible.
    Classroom Training
    Virtual Training

    Personal digital efficiency

    More and more people use digital tools and solutions for work and for all aspects of life. How well are we really aware of the opportunities digital technologies offer? How consciously do we select digital tools to become more ...
    Classroom Training
    Virtual Training

    Impact and influencing

    How can we present an idea or a request in a way that it is accepted and supported? How can we convince and inspire others to cooperate or take actions for a beneficial purpose?
    Classroom Training
    Virtual Training

    Multicultural communication

    Do you find it difficult to communicate or negotiate with representatives of other cultures? Do you find it strange the way they communicate, or the way they perceive the importance of time or agreements?
    Classroom Training
    Virtual Training

    Research-based acquisition

    We frequently see frightened sales people, who are stressed out due to the number of “No, thanks” they receive as an answer to their phone calls or e-mails when they approach new potential customers. Why is that happening? Is ...
    Classroom Training
    Virtual Training

    Transactional cross-selling

    What if our customer approaches company because he/she wants to use his/her existing product, has a complaint or wants to maintain his/her equipment? Can we turn this classic customer care or service situation into a sales ...
    Classroom Training
    Virtual Training

    Impact leadership

    There are many different approaches to the concept of leadership. Some of them are more theoretical, some more practical. But are there any routines and tools that can help you become a better leader? Can you learn to be ...
    Classroom Training
    Virtual Training

    Performance appraisal

    Feedback and appraisal, or lack of either, plays a very important role in our lives. As a result, organizational culture is strongly influenced by the atmosphere that prevails the performance appraisal process.
    Classroom Training
    Virtual Training

    Train-The-Trainer

    Develor’s 25+ years of training design and delivery experience are boiled down in our Train-the-Trainer (TTT) Academy program. It includes all the essentials of knowledge, methods and tips that make training and the trainer effective, memorable and impactful.
    Classroom Training
    Virtual Training

    Effective meetings

    Some people believe meetings are just a waste of time compared to intense, individual work – and frequently they are right. The effect of loss is quantifiable, the mental effect is destructive – a bad meeting is the biggest enemy of ...
    Classroom Training
    Virtual Training

    Strategic account management

    The key principle in sales is the human factor – people buy from people. In order to be successful in the long run, we need to know more about the involved people.
    Game-based Training

    Leadership inspired by Amundsen

    Are your managers over-trained and say about classroom training,: «Not another leadership skills training!» Do you need a programme that provides a synthethic learning environment allowing the development of leadership skills within a fun, experiential framework?
    Workshop

    Situational sales workshop

    You wonder what skills need to be developed in the sales team? How can we guarantee that the training initiative is in line with sales objectives and goals?
    Classroom Training
    Virtual Training

    Stress management

    Stress is part of our everyday lives and we will never be able to eliminate it totally. However, we can learn how to handle it consciously in order to avoid frustration and negative health effects. We need to know ...
    Classroom Training
    Virtual Training

    Change management

    «Panta rhei» – everything changes – we all know and feel it day by day. Reactions to the newest challenges bring about positive change and today, this is the most important element of a successful organisation.
    Classroom Training
    Virtual Training

    Professional presentation – delivery

    A professional presentation is like flirting – it starts with raising awareness, which is self-expression and self-realization. In presentations we have a few seconds to raise someone’s interest and about ten minutes to keep it. How can we utilize ...
    Classroom Training
    Virtual Training

    Professional presentation – preparation

    Impressive presentations that call for action or change require clear messages, thorough preparation and accurately developed arguments and style based on information about the audience.
    Individual Diagnostics

    360° Feedback

    Without feedback, we may create our own version of reality, which can have a serious impact and consequences on our working environment. However, it is very difficult to get constructive and sincere feedback, even if the relationships between colleagues ...
    Individual Diagnostics

    Assessment Center (AC)

    Finding the right people for the right position is a constantly growing challenge for today’s HR specialists. There is no extra budget or room for mistakes. A bad decision can have serious business consequences when either filling an ...
    Individual Diagnostics

    Development Center (DC)

    Developing our team members is not only a value in itself, it can also be an important tool for employee engagement and retention. Often, however, HR professionals have difficulties identifying the exact development needs and rely on mere assumptions, ...
    Individual Diagnostics

    Captain Online Competency Test

    Nowadays, professional selection and development processes are difficult to imagine without any objective measuring tool. Conscious and established decision making requires quick and easy, yet reliable and cost-effective solutions.
    Individual Diagnostics

    Insights Discovery – Personal Effectiveness

    The Insights Discovery course is establishing a common colourful language that helps to discover versatile personalities and to adapt to different communicational situations. Thus they can improve and enjoy interpersonal relationships and cooperation more.
    Game-based Training

    Agile project management – New Cairo

    Nowadays, agile methodology and agile project management are gaining increasing popularity in many areas of business. The method, which is originated in software development is used by more and more companies outside the IT area as well.
    Game-based Training

    VUCA Mindset – smoke over Europe

    Looking at the dramatic health, economic and environmental changes around us leaves no doubt that we live in a VUCA world. A world, which is described by its Volatility, Uncertainty, Complexity and Ambiguity poses new challenges and demands new ...
    Game-based Training

    Fly for life simulation

    „Ladies and gentlemen, welcome to the Lufthansa flight 1341 from Budapest to Düsseldorf. Our flight will last approximately 2 hours, during which we will cross the airspace of Slovakia, Czech republic and Germany. On behalf of our company I wish ...
    Organizational Diagnostics

    CX-Ray company network analysis

    Do you face regular organizational changes? Would you like to know who the main opinion leaders are in your company? Do you want to identify potential talents, mentors or people with leadership potential? Or on the contrary, do you ...
    Game-based Training

    Caribbean Adventure

    Develor’s Caribbean Adventure Program© is based on the idea of learning by experience, and also brings the excitement of the game to the participants. While playing, participants can experience the importance of planning when they must make effective ...
    Classroom Training
    Virtual Training

    Resilience

    How can I process and resolve the next crisis situation more easily? Many people ask this question nowadays. A resilient person apparently copes more quickly with difficult situations and incorporates the experience into dealing with the next situation.
    Classroom Training
    Virtual Training

    Trust-based relationship building

    Trust is a prerequisite of purchase. Prospects prefer the products of services of companies and people, who they trust. How can we master trustbuilding? Are there different types of trust we can focus on?
    Classroom Training
    Virtual Training

    Engagement interview

    It’s the direct leaders who can and should know the most about their subordinates’ engagement level and how to increase that. But how to detect those highly individual factors that matter the most? Our training introduces the method ...
    Classroom Training
    Virtual Training

    Emotional Intelligence (EQ)

    What could that plus be that is necessary for outstanding performance, yet it has not been taught at the university? Our Emotional Intelligence training is about this invisible power without which even the brightest minds are doomed to failure.
    Classroom Training
    Virtual Training

    Interview techniques

    It is not easy to find a good candidate for a vacancy. And not even to search. There is a big difference between a good and an appropriate candidate. A well-structured recruitment process and our course focuses on the ...
    Classroom Training
    Virtual Training

    Leading through empowerment

    „Leaders become great not because of their power, but because of their ability to empower others.“ /John C. Maxwell/
    Classroom Training
    Virtual Training

    MasterShiftManager program

    First level Line Managers’ work is very decisive for any company. They have to represent the interests of both the management and operative working levels, communicate with impact and solve problems effectively with both sides, which often results catch-22 ...
    Classroom Training
    Virtual Training

    Principles of Sales

    Salespeople, or indeed anyone, who is interacting with internal or external clients are often too focused or pressed to focus on their product features and on their sales targets. In their daily routine the most important questions tend to ...
    Classroom Training
    Virtual Training

    Work-Life balance

    How is it possible to live up to every expectation and cram everything into just 24 hours? What is ‘quality time’? Is it what we live at home?
    Virtual Training

    Working in virtual teams

    Researches indicate that when people are more than 50 feet apart from each other, their likelihood of collaborating more than once a week is less than 10%. This implies specific challenges for them beyond the usual demands of any traditional teams.
    Workshop

    Lencioni Workshop

    The program for development and cohesion of the team is based on the 5 team dysfunctions, written by Patrick Lencioni, a unique approch to discover why our team is hindered in its performance. How can we ensure we identify the ...
    Game-based Training

    Onboarding games

    Employee turnover is usually highest in the first 3 months after joining. In our experience, employee engagement decreases the most during this period: the enthusiastic candidate will become a disappointed retiree. Day one and onboarding are a crucial part of ...
    Virtual Training

    Online teambuilding programs

    Over the past period, remote work and online communication have become the new routine in the lives of many teams. This virtual distance brought a new set of challenges not only in how to successfully operate, but also in ...
    Workshop

    Develor value chain workshop

    How can a development program trigger the desired business effect? Working alongside our clients, we’ve got to know those traps that typically hinder the achievement of business objectives. Based on these experiences, we have developed the DVC methodology, ...
    Consulting

    Employer branding

    Employer branding is often misinterpreted; it is neither Recruitment Marketing nor just the communication as an employer, but the conscious process of positioning and promoting an organization as the employer of choice to a desired target group. One that ...
    Consulting

    Key employee retention program

    Companies should retain the most important colleagues and at the same time decrease the dependency on them. Our Key Employee Retention program helps detect those employees who has crucial role, and define related actions. The proper execution of tasks ...
    Consulting

    Talent management program

    Talents – who are productive, high performer employees with high potential – are the future of all organizations. It is vitally important to keep them at the organization and essential and worthwhile to develop them in a conscious and engaging way.
    Consulting

    Training know-how design

    In response to today’s challenges, more and more companies decide to solve their corporate training programs on their own, with the help of internal trainers or online courses. However, there might be a lack of competence or capacity ...
    Consulting

    Onboarding development

    The onboarding period and the impressions gathered by a newcomer set the tone for the entire employee-employer relationship. The onboarding experience can ultimately determine if that relationship will be fruitful or painfully short. Loosing talents during the probation period ...
    Consulting

    Employee engagement development

    Highly engaged business units have 12% higher customer advocacy, 18% higher productivity, and 12% higher profitability (source: Gallup). It is not a question any longer that highly engaged workforce is a differentiating factor. But driving engagement isn’t easy and requires a ...
    Consulting

    Customer experience development

    Our world is undergoing rapid changes in many arenas. Our customers are getting more powerful and make demands which have not been seen before. They want to be served through various channels, they want to get things done fast, ...
    Organizational Diagnostics

    Employee engagement survey

    The various business benefits that are brought by high employee engagement at a company has been widely discovered, therefore the topic of engagement has become one of the most significant focus areas to explore and improve. You cannot, however, ...
    Organizational Diagnostics

    Happy At Work

    «How happy are you at work?» A simple, but powerful question, which can expressively indicate the well-being, and thus the current level of engagement of our employees. Especially if it is regularly asked and monitored over time.
    Consulting

    Employee journey mapping

    If you aim at establishing an engaging culture and environment or improving current HR and management practices to boost retention, Employee Journey Mapping is a great tool to assess the present state, brainstorm new ideas and plan the implementation ...
    Classroom Training
    Virtual Training

    Lumina Spark Training

    Employees in biggest demand are those who are adaptive, agile, with growth mindset and able to lead themselves and others. Lumina Spark’s colorful language inspires people to develop their skills even further.
    Game-based Training

    Adaptive Leadership – Mission to Mars

    Adapt quickly to an ever-changing environment. Find solutions to problems you’ve never encountered before. Promote self-organizing, multifunctional teams. Foster innovaton and creativity. Keep striving for excellence”- Do these expectations seem familiar to you?
    Classroom Training
    Virtual Training

    Insights Discovery – Colorful Leadership

    Did you fall in love with the colorful world of Insights? You want to take advantage of it in even more areas? This course covers the leadership aspects of Insights. It teaches leaders how to tailor their approaches based ...
    Classroom Training
    Virtual Training

    Insights Discovery – Sales Effectiveness

    As experienced salespersons, we probably have a wealth of knowledge and tools in place to be successful. What if we could prepare and lead our sales conversations even more thoroughly, based on the style and needs of our Clients?
    Classroom Training
    Virtual Training

    Insights Discovery – Team Effectiveness

    All of us are parts of different teams, and our success is highly determined by the members of these teams. Our specific Insights-based program focuses not only on development of the individuals, but also on the common development of ...
    Looking for tailor-made solution?

    Teambuilding & Collaboration

    Virtual Training

    Leadership for COVID-Safety

    Beliefs of leaders often form the behaviour of others. Wherever the leadership focus is, there is a great chance that the attention of the employees will also be directed there. The same is true for COVID-Safety.
    Virtual Training

    COVID-Safety awareness

    As the COVID-19 pandemic seems to subside, more and more companies are returning to the offices, branches or production units. This situation – along with its many positive aspects – also poses new challenges and dangers for managers and employees alike.
    Virtual Training

    Leading Home Office Workers

    In the current situation, where most employees are forced into home office, managers have found themselves in new, unprecedented circumstances. New types of challenges require them to operate without ready answers and experience.
    Virtual Training

    Efficient at home

    Technological improvements make remote work possible for more and more people all over the world. Despite the many advantages, remote work has some challenges as well.
    Classroom Training
    Virtual Training

    Essence of leadership

    WE CAN LEAD INTUITIVELY OR CONSCIOUSLY, we can behave pursuant to our personality or our team member’s competence and motivation. The managers who choose leadership methods and styles that are convenient for their subordinates are more successful in ...
    Classroom Training
    Virtual Training

    Task & Time management

    We face time issues more than before as information overwhelms us on a daily basis. The programme will help to manage tasks and time, and also provide a reliable system to handle challenges, while enabling us to be efficient, ...
    Classroom Training
    Virtual Training

    Consultative sales process

    What differentiates great sales people from average? This course focuses on two competences: skills for creating trust, and a proper understanding of customer needs. If these skills are mastered, success is guaranteed.
    Classroom Training
    Virtual Training

    Engaging leader

    Many leaders assume engagement is a task for top management and HR. But is engagement something that you can only influence from the top? What is the responsibility and opportunity of direct supervisors, middle management, and even employees in ...
    Classroom Training
    Virtual Training

    Effective team management

    A leader of a team faces diverse and complicated situations to manage. What is to be done in case of a decrease in the performance of the team as a whole, or there are conflicts, excessive competitiveness between team ...
    Classroom Training
    Virtual Training

    Motivation 3.0

    Managing employees is more than walking around and checking if employees are in their offices. Motivating people is more than setting objectives and rewards. Motivation is about creating circumstances for our people to do their best work.
    Classroom Training
    Virtual Training

    Leadership courage

    Leaders are not only expected to be competent, but they need to show courage. How can courage manifest in a leader’s work? Why and how should leaders be courageous in uncomfortable situations? Moreover how can they make others ...
    Classroom Training
    Virtual Training

    Leadership for safety

    Safety matters! Every manager is responsible for their area, for its safety and the safety of all the people who work in there! Everyone is expected to come home! It is not just the high-risk industries that are required ...
    Classroom Training
    Virtual Training

    Growth mindset

    Why is it that people with similar abilities, under similar circumstances provide different performance? What is the reason why some people with the same knowledge and preparedness can’t develop, while some can demonstrate continuously improving performance?
    Virtual Training
    Classroom Training

    Leadership coaching

    The performance of a leader is measured by the performance of his team members. Today’s outstanding performance might be weak tomorrow. Therefore, a manager’s primary responsibility is to develop team members and enable them to solve challenges ...
    Classroom Training
    Virtual Training

    Managing conflicts

    Conflicts can be beneficial in many ways: they help to explore problem areas and raise new questions, encourage new thinking, and thus may beat stagnation. Unfortunately, however, this is not how most of us perceive them, quite the contrary.
    Classroom Training
    Virtual Training

    Safety awareness

    Everyone is expected to come home – but sometimes it doesn’t happen. Health and safety awareness is an increasingly important topic. Companies are investing a lot of attention and energy into developing processes, enforcing regulations and training their employees.
    Classroom Training
    Virtual Training

    Customer care & Complaint handling

    “The customer is always right”, right? But what if the customer is wrong and you have to be polite but firm when handling this situation? Think of your own experience as a customer: what was the behaviour of the ...
    Classroom Training

    Negotiation – Strategy building

    Have you ever thought how much a simple favor, a recommendation or offering a learning opportunity costs in a negotiation? What are your limits and how to convert price to delivery time, payment term or package size?
    Classroom Training
    Virtual Training

    Negotiation – Master the process

    You are well prepared from the partner and your strategy is clear. The only thing you need to do is to implement it during the negotiation. This program will help you to achieve your goals during the negotiation and ...
    Classroom Training
    Virtual Training

    Negotiation – Use Tact and Tactic

    Even as an experienced negotiator, you need to remember that a similarly sophisticated professional may be sitting on the other side of the table and even a good strategy can not exclude the unexpected turns. This is when you ...
    Classroom Training
    Virtual Training

    Assertive communication – Critical conversations

    How should we communicate effectively and authentically in important situations when we feel emotionally involved – vulnerable and unsure, or on the contrary, annoyed and angry? How should we confront others or stand up for our rights constructively when it ...
    Virtual Training
    Classroom Training

    Digital mindset

    We are living in a world of digital revolution. Organizations, teams and people are connected more than ever before. We can love or hate the changes the technological explosion is generating in our life, but avoiding them is impossible.
    Classroom Training
    Virtual Training

    Personal digital efficiency

    More and more people use digital tools and solutions for work and for all aspects of life. How well are we really aware of the opportunities digital technologies offer? How consciously do we select digital tools to become more ...
    Classroom Training
    Virtual Training

    Impact and influencing

    How can we present an idea or a request in a way that it is accepted and supported? How can we convince and inspire others to cooperate or take actions for a beneficial purpose?
    Classroom Training
    Virtual Training

    Multicultural communication

    Do you find it difficult to communicate or negotiate with representatives of other cultures? Do you find it strange the way they communicate, or the way they perceive the importance of time or agreements?
    Classroom Training
    Virtual Training

    Research-based acquisition

    We frequently see frightened sales people, who are stressed out due to the number of “No, thanks” they receive as an answer to their phone calls or e-mails when they approach new potential customers. Why is that happening? Is ...
    Classroom Training
    Virtual Training

    Transactional cross-selling

    What if our customer approaches company because he/she wants to use his/her existing product, has a complaint or wants to maintain his/her equipment? Can we turn this classic customer care or service situation into a sales ...
    Classroom Training
    Virtual Training

    Impact leadership

    There are many different approaches to the concept of leadership. Some of them are more theoretical, some more practical. But are there any routines and tools that can help you become a better leader? Can you learn to be ...
    Classroom Training
    Virtual Training

    Performance appraisal

    Feedback and appraisal, or lack of either, plays a very important role in our lives. As a result, organizational culture is strongly influenced by the atmosphere that prevails the performance appraisal process.
    Classroom Training
    Virtual Training

    Train-The-Trainer

    Develor’s 25+ years of training design and delivery experience are boiled down in our Train-the-Trainer (TTT) Academy program. It includes all the essentials of knowledge, methods and tips that make training and the trainer effective, memorable and impactful.
    Classroom Training
    Virtual Training

    Effective meetings

    Some people believe meetings are just a waste of time compared to intense, individual work – and frequently they are right. The effect of loss is quantifiable, the mental effect is destructive – a bad meeting is the biggest enemy of ...
    Classroom Training
    Virtual Training

    Strategic account management

    The key principle in sales is the human factor – people buy from people. In order to be successful in the long run, we need to know more about the involved people.
    Game-based Training

    Leadership inspired by Amundsen

    Are your managers over-trained and say about classroom training,: «Not another leadership skills training!» Do you need a programme that provides a synthethic learning environment allowing the development of leadership skills within a fun, experiential framework?
    Workshop

    Situational sales workshop

    You wonder what skills need to be developed in the sales team? How can we guarantee that the training initiative is in line with sales objectives and goals?
    Classroom Training
    Virtual Training

    Stress management

    Stress is part of our everyday lives and we will never be able to eliminate it totally. However, we can learn how to handle it consciously in order to avoid frustration and negative health effects. We need to know ...
    Classroom Training
    Virtual Training

    Change management

    «Panta rhei» – everything changes – we all know and feel it day by day. Reactions to the newest challenges bring about positive change and today, this is the most important element of a successful organisation.
    Classroom Training
    Virtual Training

    Professional presentation – delivery

    A professional presentation is like flirting – it starts with raising awareness, which is self-expression and self-realization. In presentations we have a few seconds to raise someone’s interest and about ten minutes to keep it. How can we utilize ...
    Classroom Training
    Virtual Training

    Professional presentation – preparation

    Impressive presentations that call for action or change require clear messages, thorough preparation and accurately developed arguments and style based on information about the audience.
    Individual Diagnostics

    360° Feedback

    Without feedback, we may create our own version of reality, which can have a serious impact and consequences on our working environment. However, it is very difficult to get constructive and sincere feedback, even if the relationships between colleagues ...
    Individual Diagnostics

    Assessment Center (AC)

    Finding the right people for the right position is a constantly growing challenge for today’s HR specialists. There is no extra budget or room for mistakes. A bad decision can have serious business consequences when either filling an ...
    Individual Diagnostics

    Development Center (DC)

    Developing our team members is not only a value in itself, it can also be an important tool for employee engagement and retention. Often, however, HR professionals have difficulties identifying the exact development needs and rely on mere assumptions, ...
    Individual Diagnostics

    Captain Online Competency Test

    Nowadays, professional selection and development processes are difficult to imagine without any objective measuring tool. Conscious and established decision making requires quick and easy, yet reliable and cost-effective solutions.
    Individual Diagnostics

    Insights Discovery – Personal Effectiveness

    The Insights Discovery course is establishing a common colourful language that helps to discover versatile personalities and to adapt to different communicational situations. Thus they can improve and enjoy interpersonal relationships and cooperation more.
    Game-based Training

    Agile project management – New Cairo

    Nowadays, agile methodology and agile project management are gaining increasing popularity in many areas of business. The method, which is originated in software development is used by more and more companies outside the IT area as well.
    Game-based Training

    VUCA Mindset – smoke over Europe

    Looking at the dramatic health, economic and environmental changes around us leaves no doubt that we live in a VUCA world. A world, which is described by its Volatility, Uncertainty, Complexity and Ambiguity poses new challenges and demands new ...
    Game-based Training

    Fly for life simulation

    „Ladies and gentlemen, welcome to the Lufthansa flight 1341 from Budapest to Düsseldorf. Our flight will last approximately 2 hours, during which we will cross the airspace of Slovakia, Czech republic and Germany. On behalf of our company I wish ...
    Organizational Diagnostics

    CX-Ray company network analysis

    Do you face regular organizational changes? Would you like to know who the main opinion leaders are in your company? Do you want to identify potential talents, mentors or people with leadership potential? Or on the contrary, do you ...
    Game-based Training

    Caribbean Adventure

    Develor’s Caribbean Adventure Program© is based on the idea of learning by experience, and also brings the excitement of the game to the participants. While playing, participants can experience the importance of planning when they must make effective ...
    Classroom Training
    Virtual Training

    Resilience

    How can I process and resolve the next crisis situation more easily? Many people ask this question nowadays. A resilient person apparently copes more quickly with difficult situations and incorporates the experience into dealing with the next situation.
    Classroom Training
    Virtual Training

    Trust-based relationship building

    Trust is a prerequisite of purchase. Prospects prefer the products of services of companies and people, who they trust. How can we master trustbuilding? Are there different types of trust we can focus on?
    Classroom Training
    Virtual Training

    Engagement interview

    It’s the direct leaders who can and should know the most about their subordinates’ engagement level and how to increase that. But how to detect those highly individual factors that matter the most? Our training introduces the method ...
    Classroom Training
    Virtual Training

    Emotional Intelligence (EQ)

    What could that plus be that is necessary for outstanding performance, yet it has not been taught at the university? Our Emotional Intelligence training is about this invisible power without which even the brightest minds are doomed to failure.
    Classroom Training
    Virtual Training

    Interview techniques

    It is not easy to find a good candidate for a vacancy. And not even to search. There is a big difference between a good and an appropriate candidate. A well-structured recruitment process and our course focuses on the ...
    Classroom Training
    Virtual Training

    Leading through empowerment

    „Leaders become great not because of their power, but because of their ability to empower others.“ /John C. Maxwell/
    Classroom Training
    Virtual Training

    MasterShiftManager program

    First level Line Managers’ work is very decisive for any company. They have to represent the interests of both the management and operative working levels, communicate with impact and solve problems effectively with both sides, which often results catch-22 ...
    Classroom Training
    Virtual Training

    Principles of Sales

    Salespeople, or indeed anyone, who is interacting with internal or external clients are often too focused or pressed to focus on their product features and on their sales targets. In their daily routine the most important questions tend to ...
    Classroom Training
    Virtual Training

    Work-Life balance

    How is it possible to live up to every expectation and cram everything into just 24 hours? What is ‘quality time’? Is it what we live at home?
    Virtual Training

    Working in virtual teams

    Researches indicate that when people are more than 50 feet apart from each other, their likelihood of collaborating more than once a week is less than 10%. This implies specific challenges for them beyond the usual demands of any traditional teams.
    Workshop

    Lencioni Workshop

    The program for development and cohesion of the team is based on the 5 team dysfunctions, written by Patrick Lencioni, a unique approch to discover why our team is hindered in its performance. How can we ensure we identify the ...
    Game-based Training

    Onboarding games

    Employee turnover is usually highest in the first 3 months after joining. In our experience, employee engagement decreases the most during this period: the enthusiastic candidate will become a disappointed retiree. Day one and onboarding are a crucial part of ...
    Virtual Training

    Online teambuilding programs

    Over the past period, remote work and online communication have become the new routine in the lives of many teams. This virtual distance brought a new set of challenges not only in how to successfully operate, but also in ...
    Workshop

    Develor value chain workshop

    How can a development program trigger the desired business effect? Working alongside our clients, we’ve got to know those traps that typically hinder the achievement of business objectives. Based on these experiences, we have developed the DVC methodology, ...
    Consulting

    Employer branding

    Employer branding is often misinterpreted; it is neither Recruitment Marketing nor just the communication as an employer, but the conscious process of positioning and promoting an organization as the employer of choice to a desired target group. One that ...
    Consulting

    Key employee retention program

    Companies should retain the most important colleagues and at the same time decrease the dependency on them. Our Key Employee Retention program helps detect those employees who has crucial role, and define related actions. The proper execution of tasks ...
    Consulting

    Talent management program

    Talents – who are productive, high performer employees with high potential – are the future of all organizations. It is vitally important to keep them at the organization and essential and worthwhile to develop them in a conscious and engaging way.
    Consulting

    Training know-how design

    In response to today’s challenges, more and more companies decide to solve their corporate training programs on their own, with the help of internal trainers or online courses. However, there might be a lack of competence or capacity ...
    Consulting

    Onboarding development

    The onboarding period and the impressions gathered by a newcomer set the tone for the entire employee-employer relationship. The onboarding experience can ultimately determine if that relationship will be fruitful or painfully short. Loosing talents during the probation period ...
    Consulting

    Employee engagement development

    Highly engaged business units have 12% higher customer advocacy, 18% higher productivity, and 12% higher profitability (source: Gallup). It is not a question any longer that highly engaged workforce is a differentiating factor. But driving engagement isn’t easy and requires a ...
    Consulting

    Customer experience development

    Our world is undergoing rapid changes in many arenas. Our customers are getting more powerful and make demands which have not been seen before. They want to be served through various channels, they want to get things done fast, ...
    Organizational Diagnostics

    Employee engagement survey

    The various business benefits that are brought by high employee engagement at a company has been widely discovered, therefore the topic of engagement has become one of the most significant focus areas to explore and improve. You cannot, however, ...
    Organizational Diagnostics

    Happy At Work

    «How happy are you at work?» A simple, but powerful question, which can expressively indicate the well-being, and thus the current level of engagement of our employees. Especially if it is regularly asked and monitored over time.
    Consulting

    Employee journey mapping

    If you aim at establishing an engaging culture and environment or improving current HR and management practices to boost retention, Employee Journey Mapping is a great tool to assess the present state, brainstorm new ideas and plan the implementation ...
    Classroom Training
    Virtual Training

    Lumina Spark Training

    Employees in biggest demand are those who are adaptive, agile, with growth mindset and able to lead themselves and others. Lumina Spark’s colorful language inspires people to develop their skills even further.
    Game-based Training

    Adaptive Leadership – Mission to Mars

    Adapt quickly to an ever-changing environment. Find solutions to problems you’ve never encountered before. Promote self-organizing, multifunctional teams. Foster innovaton and creativity. Keep striving for excellence”- Do these expectations seem familiar to you?
    Classroom Training
    Virtual Training

    Insights Discovery – Colorful Leadership

    Did you fall in love with the colorful world of Insights? You want to take advantage of it in even more areas? This course covers the leadership aspects of Insights. It teaches leaders how to tailor their approaches based ...
    Classroom Training
    Virtual Training

    Insights Discovery – Sales Effectiveness

    As experienced salespersons, we probably have a wealth of knowledge and tools in place to be successful. What if we could prepare and lead our sales conversations even more thoroughly, based on the style and needs of our Clients?
    Classroom Training
    Virtual Training

    Insights Discovery – Team Effectiveness

    All of us are parts of different teams, and our success is highly determined by the members of these teams. Our specific Insights-based program focuses not only on development of the individuals, but also on the common development of ...
    Looking for tailor-made solution?

    Assesment & Diagnostics

    Virtual Training

    Leadership for COVID-Safety

    Beliefs of leaders often form the behaviour of others. Wherever the leadership focus is, there is a great chance that the attention of the employees will also be directed there. The same is true for COVID-Safety.
    Virtual Training

    COVID-Safety awareness

    As the COVID-19 pandemic seems to subside, more and more companies are returning to the offices, branches or production units. This situation – along with its many positive aspects – also poses new challenges and dangers for managers and employees alike.
    Virtual Training

    Leading Home Office Workers

    In the current situation, where most employees are forced into home office, managers have found themselves in new, unprecedented circumstances. New types of challenges require them to operate without ready answers and experience.
    Virtual Training

    Efficient at home

    Technological improvements make remote work possible for more and more people all over the world. Despite the many advantages, remote work has some challenges as well.
    Classroom Training
    Virtual Training

    Essence of leadership

    WE CAN LEAD INTUITIVELY OR CONSCIOUSLY, we can behave pursuant to our personality or our team member’s competence and motivation. The managers who choose leadership methods and styles that are convenient for their subordinates are more successful in ...
    Classroom Training
    Virtual Training

    Task & Time management

    We face time issues more than before as information overwhelms us on a daily basis. The programme will help to manage tasks and time, and also provide a reliable system to handle challenges, while enabling us to be efficient, ...
    Classroom Training
    Virtual Training

    Consultative sales process

    What differentiates great sales people from average? This course focuses on two competences: skills for creating trust, and a proper understanding of customer needs. If these skills are mastered, success is guaranteed.
    Classroom Training
    Virtual Training

    Engaging leader

    Many leaders assume engagement is a task for top management and HR. But is engagement something that you can only influence from the top? What is the responsibility and opportunity of direct supervisors, middle management, and even employees in ...
    Classroom Training
    Virtual Training

    Effective team management

    A leader of a team faces diverse and complicated situations to manage. What is to be done in case of a decrease in the performance of the team as a whole, or there are conflicts, excessive competitiveness between team ...
    Classroom Training
    Virtual Training

    Motivation 3.0

    Managing employees is more than walking around and checking if employees are in their offices. Motivating people is more than setting objectives and rewards. Motivation is about creating circumstances for our people to do their best work.
    Classroom Training
    Virtual Training

    Leadership courage

    Leaders are not only expected to be competent, but they need to show courage. How can courage manifest in a leader’s work? Why and how should leaders be courageous in uncomfortable situations? Moreover how can they make others ...
    Classroom Training
    Virtual Training

    Leadership for safety

    Safety matters! Every manager is responsible for their area, for its safety and the safety of all the people who work in there! Everyone is expected to come home! It is not just the high-risk industries that are required ...
    Classroom Training
    Virtual Training

    Growth mindset

    Why is it that people with similar abilities, under similar circumstances provide different performance? What is the reason why some people with the same knowledge and preparedness can’t develop, while some can demonstrate continuously improving performance?
    Virtual Training
    Classroom Training

    Leadership coaching

    The performance of a leader is measured by the performance of his team members. Today’s outstanding performance might be weak tomorrow. Therefore, a manager’s primary responsibility is to develop team members and enable them to solve challenges ...
    Classroom Training
    Virtual Training

    Managing conflicts

    Conflicts can be beneficial in many ways: they help to explore problem areas and raise new questions, encourage new thinking, and thus may beat stagnation. Unfortunately, however, this is not how most of us perceive them, quite the contrary.
    Classroom Training
    Virtual Training

    Safety awareness

    Everyone is expected to come home – but sometimes it doesn’t happen. Health and safety awareness is an increasingly important topic. Companies are investing a lot of attention and energy into developing processes, enforcing regulations and training their employees.
    Classroom Training
    Virtual Training

    Customer care & Complaint handling

    “The customer is always right”, right? But what if the customer is wrong and you have to be polite but firm when handling this situation? Think of your own experience as a customer: what was the behaviour of the ...
    Classroom Training

    Negotiation – Strategy building

    Have you ever thought how much a simple favor, a recommendation or offering a learning opportunity costs in a negotiation? What are your limits and how to convert price to delivery time, payment term or package size?
    Classroom Training
    Virtual Training

    Negotiation – Master the process

    You are well prepared from the partner and your strategy is clear. The only thing you need to do is to implement it during the negotiation. This program will help you to achieve your goals during the negotiation and ...
    Classroom Training
    Virtual Training

    Negotiation – Use Tact and Tactic

    Even as an experienced negotiator, you need to remember that a similarly sophisticated professional may be sitting on the other side of the table and even a good strategy can not exclude the unexpected turns. This is when you ...
    Classroom Training
    Virtual Training

    Assertive communication – Critical conversations

    How should we communicate effectively and authentically in important situations when we feel emotionally involved – vulnerable and unsure, or on the contrary, annoyed and angry? How should we confront others or stand up for our rights constructively when it ...
    Virtual Training
    Classroom Training

    Digital mindset

    We are living in a world of digital revolution. Organizations, teams and people are connected more than ever before. We can love or hate the changes the technological explosion is generating in our life, but avoiding them is impossible.
    Classroom Training
    Virtual Training

    Personal digital efficiency

    More and more people use digital tools and solutions for work and for all aspects of life. How well are we really aware of the opportunities digital technologies offer? How consciously do we select digital tools to become more ...
    Classroom Training
    Virtual Training

    Impact and influencing

    How can we present an idea or a request in a way that it is accepted and supported? How can we convince and inspire others to cooperate or take actions for a beneficial purpose?
    Classroom Training
    Virtual Training

    Multicultural communication

    Do you find it difficult to communicate or negotiate with representatives of other cultures? Do you find it strange the way they communicate, or the way they perceive the importance of time or agreements?
    Classroom Training
    Virtual Training

    Research-based acquisition

    We frequently see frightened sales people, who are stressed out due to the number of “No, thanks” they receive as an answer to their phone calls or e-mails when they approach new potential customers. Why is that happening? Is ...
    Classroom Training
    Virtual Training

    Transactional cross-selling

    What if our customer approaches company because he/she wants to use his/her existing product, has a complaint or wants to maintain his/her equipment? Can we turn this classic customer care or service situation into a sales ...
    Classroom Training
    Virtual Training

    Impact leadership

    There are many different approaches to the concept of leadership. Some of them are more theoretical, some more practical. But are there any routines and tools that can help you become a better leader? Can you learn to be ...
    Classroom Training
    Virtual Training

    Performance appraisal

    Feedback and appraisal, or lack of either, plays a very important role in our lives. As a result, organizational culture is strongly influenced by the atmosphere that prevails the performance appraisal process.
    Classroom Training
    Virtual Training

    Train-The-Trainer

    Develor’s 25+ years of training design and delivery experience are boiled down in our Train-the-Trainer (TTT) Academy program. It includes all the essentials of knowledge, methods and tips that make training and the trainer effective, memorable and impactful.
    Classroom Training
    Virtual Training

    Effective meetings

    Some people believe meetings are just a waste of time compared to intense, individual work – and frequently they are right. The effect of loss is quantifiable, the mental effect is destructive – a bad meeting is the biggest enemy of ...
    Classroom Training
    Virtual Training

    Strategic account management

    The key principle in sales is the human factor – people buy from people. In order to be successful in the long run, we need to know more about the involved people.
    Game-based Training

    Leadership inspired by Amundsen

    Are your managers over-trained and say about classroom training,: «Not another leadership skills training!» Do you need a programme that provides a synthethic learning environment allowing the development of leadership skills within a fun, experiential framework?
    Workshop

    Situational sales workshop

    You wonder what skills need to be developed in the sales team? How can we guarantee that the training initiative is in line with sales objectives and goals?
    Classroom Training
    Virtual Training

    Stress management

    Stress is part of our everyday lives and we will never be able to eliminate it totally. However, we can learn how to handle it consciously in order to avoid frustration and negative health effects. We need to know ...
    Classroom Training
    Virtual Training

    Change management

    «Panta rhei» – everything changes – we all know and feel it day by day. Reactions to the newest challenges bring about positive change and today, this is the most important element of a successful organisation.
    Classroom Training
    Virtual Training

    Professional presentation – delivery

    A professional presentation is like flirting – it starts with raising awareness, which is self-expression and self-realization. In presentations we have a few seconds to raise someone’s interest and about ten minutes to keep it. How can we utilize ...
    Classroom Training
    Virtual Training

    Professional presentation – preparation

    Impressive presentations that call for action or change require clear messages, thorough preparation and accurately developed arguments and style based on information about the audience.
    Individual Diagnostics

    360° Feedback

    Without feedback, we may create our own version of reality, which can have a serious impact and consequences on our working environment. However, it is very difficult to get constructive and sincere feedback, even if the relationships between colleagues ...
    Individual Diagnostics

    Assessment Center (AC)

    Finding the right people for the right position is a constantly growing challenge for today’s HR specialists. There is no extra budget or room for mistakes. A bad decision can have serious business consequences when either filling an ...
    Individual Diagnostics

    Development Center (DC)

    Developing our team members is not only a value in itself, it can also be an important tool for employee engagement and retention. Often, however, HR professionals have difficulties identifying the exact development needs and rely on mere assumptions, ...
    Individual Diagnostics

    Captain Online Competency Test

    Nowadays, professional selection and development processes are difficult to imagine without any objective measuring tool. Conscious and established decision making requires quick and easy, yet reliable and cost-effective solutions.
    Individual Diagnostics

    Insights Discovery – Personal Effectiveness

    The Insights Discovery course is establishing a common colourful language that helps to discover versatile personalities and to adapt to different communicational situations. Thus they can improve and enjoy interpersonal relationships and cooperation more.
    Game-based Training

    Agile project management – New Cairo

    Nowadays, agile methodology and agile project management are gaining increasing popularity in many areas of business. The method, which is originated in software development is used by more and more companies outside the IT area as well.
    Game-based Training

    VUCA Mindset – smoke over Europe

    Looking at the dramatic health, economic and environmental changes around us leaves no doubt that we live in a VUCA world. A world, which is described by its Volatility, Uncertainty, Complexity and Ambiguity poses new challenges and demands new ...
    Game-based Training

    Fly for life simulation

    „Ladies and gentlemen, welcome to the Lufthansa flight 1341 from Budapest to Düsseldorf. Our flight will last approximately 2 hours, during which we will cross the airspace of Slovakia, Czech republic and Germany. On behalf of our company I wish ...
    Organizational Diagnostics

    CX-Ray company network analysis

    Do you face regular organizational changes? Would you like to know who the main opinion leaders are in your company? Do you want to identify potential talents, mentors or people with leadership potential? Or on the contrary, do you ...
    Game-based Training

    Caribbean Adventure

    Develor’s Caribbean Adventure Program© is based on the idea of learning by experience, and also brings the excitement of the game to the participants. While playing, participants can experience the importance of planning when they must make effective ...
    Classroom Training
    Virtual Training

    Resilience

    How can I process and resolve the next crisis situation more easily? Many people ask this question nowadays. A resilient person apparently copes more quickly with difficult situations and incorporates the experience into dealing with the next situation.
    Classroom Training
    Virtual Training

    Trust-based relationship building

    Trust is a prerequisite of purchase. Prospects prefer the products of services of companies and people, who they trust. How can we master trustbuilding? Are there different types of trust we can focus on?
    Classroom Training
    Virtual Training

    Engagement interview

    It’s the direct leaders who can and should know the most about their subordinates’ engagement level and how to increase that. But how to detect those highly individual factors that matter the most? Our training introduces the method ...
    Classroom Training
    Virtual Training

    Emotional Intelligence (EQ)

    What could that plus be that is necessary for outstanding performance, yet it has not been taught at the university? Our Emotional Intelligence training is about this invisible power without which even the brightest minds are doomed to failure.
    Classroom Training
    Virtual Training

    Interview techniques

    It is not easy to find a good candidate for a vacancy. And not even to search. There is a big difference between a good and an appropriate candidate. A well-structured recruitment process and our course focuses on the ...
    Classroom Training
    Virtual Training

    Leading through empowerment

    „Leaders become great not because of their power, but because of their ability to empower others.“ /John C. Maxwell/
    Classroom Training
    Virtual Training

    MasterShiftManager program

    First level Line Managers’ work is very decisive for any company. They have to represent the interests of both the management and operative working levels, communicate with impact and solve problems effectively with both sides, which often results catch-22 ...
    Classroom Training
    Virtual Training

    Principles of Sales

    Salespeople, or indeed anyone, who is interacting with internal or external clients are often too focused or pressed to focus on their product features and on their sales targets. In their daily routine the most important questions tend to ...
    Classroom Training
    Virtual Training

    Work-Life balance

    How is it possible to live up to every expectation and cram everything into just 24 hours? What is ‘quality time’? Is it what we live at home?
    Virtual Training

    Working in virtual teams

    Researches indicate that when people are more than 50 feet apart from each other, their likelihood of collaborating more than once a week is less than 10%. This implies specific challenges for them beyond the usual demands of any traditional teams.
    Workshop

    Lencioni Workshop

    The program for development and cohesion of the team is based on the 5 team dysfunctions, written by Patrick Lencioni, a unique approch to discover why our team is hindered in its performance. How can we ensure we identify the ...
    Game-based Training

    Onboarding games

    Employee turnover is usually highest in the first 3 months after joining. In our experience, employee engagement decreases the most during this period: the enthusiastic candidate will become a disappointed retiree. Day one and onboarding are a crucial part of ...
    Virtual Training

    Online teambuilding programs

    Over the past period, remote work and online communication have become the new routine in the lives of many teams. This virtual distance brought a new set of challenges not only in how to successfully operate, but also in ...
    Workshop

    Develor value chain workshop

    How can a development program trigger the desired business effect? Working alongside our clients, we’ve got to know those traps that typically hinder the achievement of business objectives. Based on these experiences, we have developed the DVC methodology, ...
    Consulting

    Employer branding

    Employer branding is often misinterpreted; it is neither Recruitment Marketing nor just the communication as an employer, but the conscious process of positioning and promoting an organization as the employer of choice to a desired target group. One that ...
    Consulting

    Key employee retention program

    Companies should retain the most important colleagues and at the same time decrease the dependency on them. Our Key Employee Retention program helps detect those employees who has crucial role, and define related actions. The proper execution of tasks ...
    Consulting

    Talent management program

    Talents – who are productive, high performer employees with high potential – are the future of all organizations. It is vitally important to keep them at the organization and essential and worthwhile to develop them in a conscious and engaging way.
    Consulting

    Training know-how design

    In response to today’s challenges, more and more companies decide to solve their corporate training programs on their own, with the help of internal trainers or online courses. However, there might be a lack of competence or capacity ...
    Consulting

    Onboarding development

    The onboarding period and the impressions gathered by a newcomer set the tone for the entire employee-employer relationship. The onboarding experience can ultimately determine if that relationship will be fruitful or painfully short. Loosing talents during the probation period ...
    Consulting

    Employee engagement development

    Highly engaged business units have 12% higher customer advocacy, 18% higher productivity, and 12% higher profitability (source: Gallup). It is not a question any longer that highly engaged workforce is a differentiating factor. But driving engagement isn’t easy and requires a ...
    Consulting

    Customer experience development

    Our world is undergoing rapid changes in many arenas. Our customers are getting more powerful and make demands which have not been seen before. They want to be served through various channels, they want to get things done fast, ...
    Organizational Diagnostics

    Employee engagement survey

    The various business benefits that are brought by high employee engagement at a company has been widely discovered, therefore the topic of engagement has become one of the most significant focus areas to explore and improve. You cannot, however, ...
    Organizational Diagnostics

    Happy At Work

    «How happy are you at work?» A simple, but powerful question, which can expressively indicate the well-being, and thus the current level of engagement of our employees. Especially if it is regularly asked and monitored over time.
    Consulting

    Employee journey mapping

    If you aim at establishing an engaging culture and environment or improving current HR and management practices to boost retention, Employee Journey Mapping is a great tool to assess the present state, brainstorm new ideas and plan the implementation ...
    Classroom Training
    Virtual Training

    Lumina Spark Training

    Employees in biggest demand are those who are adaptive, agile, with growth mindset and able to lead themselves and others. Lumina Spark’s colorful language inspires people to develop their skills even further.
    Game-based Training

    Adaptive Leadership – Mission to Mars

    Adapt quickly to an ever-changing environment. Find solutions to problems you’ve never encountered before. Promote self-organizing, multifunctional teams. Foster innovaton and creativity. Keep striving for excellence”- Do these expectations seem familiar to you?
    Classroom Training
    Virtual Training

    Insights Discovery – Colorful Leadership

    Did you fall in love with the colorful world of Insights? You want to take advantage of it in even more areas? This course covers the leadership aspects of Insights. It teaches leaders how to tailor their approaches based ...
    Classroom Training
    Virtual Training

    Insights Discovery – Sales Effectiveness

    As experienced salespersons, we probably have a wealth of knowledge and tools in place to be successful. What if we could prepare and lead our sales conversations even more thoroughly, based on the style and needs of our Clients?
    Classroom Training
    Virtual Training

    Insights Discovery – Team Effectiveness

    All of us are parts of different teams, and our success is highly determined by the members of these teams. Our specific Insights-based program focuses not only on development of the individuals, but also on the common development of ...
    Looking for tailor-made solution?

    HR Consulting & Coaching

    Virtual Training

    Leadership for COVID-Safety

    Beliefs of leaders often form the behaviour of others. Wherever the leadership focus is, there is a great chance that the attention of the employees will also be directed there. The same is true for COVID-Safety.
    Virtual Training

    COVID-Safety awareness

    As the COVID-19 pandemic seems to subside, more and more companies are returning to the offices, branches or production units. This situation – along with its many positive aspects – also poses new challenges and dangers for managers and employees alike.
    Virtual Training

    Leading Home Office Workers

    In the current situation, where most employees are forced into home office, managers have found themselves in new, unprecedented circumstances. New types of challenges require them to operate without ready answers and experience.
    Virtual Training

    Efficient at home

    Technological improvements make remote work possible for more and more people all over the world. Despite the many advantages, remote work has some challenges as well.
    Classroom Training
    Virtual Training

    Essence of leadership

    WE CAN LEAD INTUITIVELY OR CONSCIOUSLY, we can behave pursuant to our personality or our team member’s competence and motivation. The managers who choose leadership methods and styles that are convenient for their subordinates are more successful in ...
    Classroom Training
    Virtual Training

    Task & Time management

    We face time issues more than before as information overwhelms us on a daily basis. The programme will help to manage tasks and time, and also provide a reliable system to handle challenges, while enabling us to be efficient, ...
    Classroom Training
    Virtual Training

    Consultative sales process

    What differentiates great sales people from average? This course focuses on two competences: skills for creating trust, and a proper understanding of customer needs. If these skills are mastered, success is guaranteed.
    Classroom Training
    Virtual Training

    Engaging leader

    Many leaders assume engagement is a task for top management and HR. But is engagement something that you can only influence from the top? What is the responsibility and opportunity of direct supervisors, middle management, and even employees in ...
    Classroom Training
    Virtual Training

    Effective team management

    A leader of a team faces diverse and complicated situations to manage. What is to be done in case of a decrease in the performance of the team as a whole, or there are conflicts, excessive competitiveness between team ...
    Classroom Training
    Virtual Training

    Motivation 3.0

    Managing employees is more than walking around and checking if employees are in their offices. Motivating people is more than setting objectives and rewards. Motivation is about creating circumstances for our people to do their best work.
    Classroom Training
    Virtual Training

    Leadership courage

    Leaders are not only expected to be competent, but they need to show courage. How can courage manifest in a leader’s work? Why and how should leaders be courageous in uncomfortable situations? Moreover how can they make others ...
    Classroom Training
    Virtual Training

    Leadership for safety

    Safety matters! Every manager is responsible for their area, for its safety and the safety of all the people who work in there! Everyone is expected to come home! It is not just the high-risk industries that are required ...
    Classroom Training
    Virtual Training

    Growth mindset

    Why is it that people with similar abilities, under similar circumstances provide different performance? What is the reason why some people with the same knowledge and preparedness can’t develop, while some can demonstrate continuously improving performance?
    Virtual Training
    Classroom Training

    Leadership coaching

    The performance of a leader is measured by the performance of his team members. Today’s outstanding performance might be weak tomorrow. Therefore, a manager’s primary responsibility is to develop team members and enable them to solve challenges ...
    Classroom Training
    Virtual Training

    Managing conflicts

    Conflicts can be beneficial in many ways: they help to explore problem areas and raise new questions, encourage new thinking, and thus may beat stagnation. Unfortunately, however, this is not how most of us perceive them, quite the contrary.
    Classroom Training
    Virtual Training

    Safety awareness

    Everyone is expected to come home – but sometimes it doesn’t happen. Health and safety awareness is an increasingly important topic. Companies are investing a lot of attention and energy into developing processes, enforcing regulations and training their employees.
    Classroom Training
    Virtual Training

    Customer care & Complaint handling

    “The customer is always right”, right? But what if the customer is wrong and you have to be polite but firm when handling this situation? Think of your own experience as a customer: what was the behaviour of the ...
    Classroom Training

    Negotiation – Strategy building

    Have you ever thought how much a simple favor, a recommendation or offering a learning opportunity costs in a negotiation? What are your limits and how to convert price to delivery time, payment term or package size?
    Classroom Training
    Virtual Training

    Negotiation – Master the process

    You are well prepared from the partner and your strategy is clear. The only thing you need to do is to implement it during the negotiation. This program will help you to achieve your goals during the negotiation and ...
    Classroom Training
    Virtual Training

    Negotiation – Use Tact and Tactic

    Even as an experienced negotiator, you need to remember that a similarly sophisticated professional may be sitting on the other side of the table and even a good strategy can not exclude the unexpected turns. This is when you ...
    Classroom Training
    Virtual Training

    Assertive communication – Critical conversations

    How should we communicate effectively and authentically in important situations when we feel emotionally involved – vulnerable and unsure, or on the contrary, annoyed and angry? How should we confront others or stand up for our rights constructively when it ...
    Virtual Training
    Classroom Training

    Digital mindset

    We are living in a world of digital revolution. Organizations, teams and people are connected more than ever before. We can love or hate the changes the technological explosion is generating in our life, but avoiding them is impossible.
    Classroom Training
    Virtual Training

    Personal digital efficiency

    More and more people use digital tools and solutions for work and for all aspects of life. How well are we really aware of the opportunities digital technologies offer? How consciously do we select digital tools to become more ...
    Classroom Training
    Virtual Training

    Impact and influencing

    How can we present an idea or a request in a way that it is accepted and supported? How can we convince and inspire others to cooperate or take actions for a beneficial purpose?
    Classroom Training
    Virtual Training

    Multicultural communication

    Do you find it difficult to communicate or negotiate with representatives of other cultures? Do you find it strange the way they communicate, or the way they perceive the importance of time or agreements?
    Classroom Training
    Virtual Training

    Research-based acquisition

    We frequently see frightened sales people, who are stressed out due to the number of “No, thanks” they receive as an answer to their phone calls or e-mails when they approach new potential customers. Why is that happening? Is ...
    Classroom Training
    Virtual Training

    Transactional cross-selling

    What if our customer approaches company because he/she wants to use his/her existing product, has a complaint or wants to maintain his/her equipment? Can we turn this classic customer care or service situation into a sales ...
    Classroom Training
    Virtual Training

    Impact leadership

    There are many different approaches to the concept of leadership. Some of them are more theoretical, some more practical. But are there any routines and tools that can help you become a better leader? Can you learn to be ...
    Classroom Training
    Virtual Training

    Performance appraisal

    Feedback and appraisal, or lack of either, plays a very important role in our lives. As a result, organizational culture is strongly influenced by the atmosphere that prevails the performance appraisal process.
    Classroom Training
    Virtual Training

    Train-The-Trainer

    Develor’s 25+ years of training design and delivery experience are boiled down in our Train-the-Trainer (TTT) Academy program. It includes all the essentials of knowledge, methods and tips that make training and the trainer effective, memorable and impactful.
    Classroom Training
    Virtual Training

    Effective meetings

    Some people believe meetings are just a waste of time compared to intense, individual work – and frequently they are right. The effect of loss is quantifiable, the mental effect is destructive – a bad meeting is the biggest enemy of ...
    Classroom Training
    Virtual Training

    Strategic account management

    The key principle in sales is the human factor – people buy from people. In order to be successful in the long run, we need to know more about the involved people.
    Game-based Training

    Leadership inspired by Amundsen

    Are your managers over-trained and say about classroom training,: «Not another leadership skills training!» Do you need a programme that provides a synthethic learning environment allowing the development of leadership skills within a fun, experiential framework?
    Workshop

    Situational sales workshop

    You wonder what skills need to be developed in the sales team? How can we guarantee that the training initiative is in line with sales objectives and goals?
    Classroom Training
    Virtual Training

    Stress management

    Stress is part of our everyday lives and we will never be able to eliminate it totally. However, we can learn how to handle it consciously in order to avoid frustration and negative health effects. We need to know ...
    Classroom Training
    Virtual Training

    Change management

    «Panta rhei» – everything changes – we all know and feel it day by day. Reactions to the newest challenges bring about positive change and today, this is the most important element of a successful organisation.
    Classroom Training
    Virtual Training

    Professional presentation – delivery

    A professional presentation is like flirting – it starts with raising awareness, which is self-expression and self-realization. In presentations we have a few seconds to raise someone’s interest and about ten minutes to keep it. How can we utilize ...
    Classroom Training
    Virtual Training

    Professional presentation – preparation

    Impressive presentations that call for action or change require clear messages, thorough preparation and accurately developed arguments and style based on information about the audience.
    Individual Diagnostics

    360° Feedback

    Without feedback, we may create our own version of reality, which can have a serious impact and consequences on our working environment. However, it is very difficult to get constructive and sincere feedback, even if the relationships between colleagues ...
    Individual Diagnostics

    Assessment Center (AC)

    Finding the right people for the right position is a constantly growing challenge for today’s HR specialists. There is no extra budget or room for mistakes. A bad decision can have serious business consequences when either filling an ...
    Individual Diagnostics

    Development Center (DC)

    Developing our team members is not only a value in itself, it can also be an important tool for employee engagement and retention. Often, however, HR professionals have difficulties identifying the exact development needs and rely on mere assumptions, ...
    Individual Diagnostics

    Captain Online Competency Test

    Nowadays, professional selection and development processes are difficult to imagine without any objective measuring tool. Conscious and established decision making requires quick and easy, yet reliable and cost-effective solutions.
    Individual Diagnostics

    Insights Discovery – Personal Effectiveness

    The Insights Discovery course is establishing a common colourful language that helps to discover versatile personalities and to adapt to different communicational situations. Thus they can improve and enjoy interpersonal relationships and cooperation more.
    Game-based Training

    Agile project management – New Cairo

    Nowadays, agile methodology and agile project management are gaining increasing popularity in many areas of business. The method, which is originated in software development is used by more and more companies outside the IT area as well.
    Game-based Training

    VUCA Mindset – smoke over Europe

    Looking at the dramatic health, economic and environmental changes around us leaves no doubt that we live in a VUCA world. A world, which is described by its Volatility, Uncertainty, Complexity and Ambiguity poses new challenges and demands new ...
    Game-based Training

    Fly for life simulation

    „Ladies and gentlemen, welcome to the Lufthansa flight 1341 from Budapest to Düsseldorf. Our flight will last approximately 2 hours, during which we will cross the airspace of Slovakia, Czech republic and Germany. On behalf of our company I wish ...
    Organizational Diagnostics

    CX-Ray company network analysis

    Do you face regular organizational changes? Would you like to know who the main opinion leaders are in your company? Do you want to identify potential talents, mentors or people with leadership potential? Or on the contrary, do you ...
    Game-based Training

    Caribbean Adventure

    Develor’s Caribbean Adventure Program© is based on the idea of learning by experience, and also brings the excitement of the game to the participants. While playing, participants can experience the importance of planning when they must make effective ...
    Classroom Training
    Virtual Training

    Resilience

    How can I process and resolve the next crisis situation more easily? Many people ask this question nowadays. A resilient person apparently copes more quickly with difficult situations and incorporates the experience into dealing with the next situation.
    Classroom Training
    Virtual Training

    Trust-based relationship building

    Trust is a prerequisite of purchase. Prospects prefer the products of services of companies and people, who they trust. How can we master trustbuilding? Are there different types of trust we can focus on?
    Classroom Training
    Virtual Training

    Engagement interview

    It’s the direct leaders who can and should know the most about their subordinates’ engagement level and how to increase that. But how to detect those highly individual factors that matter the most? Our training introduces the method ...
    Classroom Training
    Virtual Training

    Emotional Intelligence (EQ)

    What could that plus be that is necessary for outstanding performance, yet it has not been taught at the university? Our Emotional Intelligence training is about this invisible power without which even the brightest minds are doomed to failure.
    Classroom Training
    Virtual Training

    Interview techniques

    It is not easy to find a good candidate for a vacancy. And not even to search. There is a big difference between a good and an appropriate candidate. A well-structured recruitment process and our course focuses on the ...
    Classroom Training
    Virtual Training

    Leading through empowerment

    „Leaders become great not because of their power, but because of their ability to empower others.“ /John C. Maxwell/
    Classroom Training
    Virtual Training

    MasterShiftManager program

    First level Line Managers’ work is very decisive for any company. They have to represent the interests of both the management and operative working levels, communicate with impact and solve problems effectively with both sides, which often results catch-22 ...
    Classroom Training
    Virtual Training

    Principles of Sales

    Salespeople, or indeed anyone, who is interacting with internal or external clients are often too focused or pressed to focus on their product features and on their sales targets. In their daily routine the most important questions tend to ...
    Classroom Training
    Virtual Training

    Work-Life balance

    How is it possible to live up to every expectation and cram everything into just 24 hours? What is ‘quality time’? Is it what we live at home?
    Virtual Training

    Working in virtual teams

    Researches indicate that when people are more than 50 feet apart from each other, their likelihood of collaborating more than once a week is less than 10%. This implies specific challenges for them beyond the usual demands of any traditional teams.
    Workshop

    Lencioni Workshop

    The program for development and cohesion of the team is based on the 5 team dysfunctions, written by Patrick Lencioni, a unique approch to discover why our team is hindered in its performance. How can we ensure we identify the ...
    Game-based Training

    Onboarding games

    Employee turnover is usually highest in the first 3 months after joining. In our experience, employee engagement decreases the most during this period: the enthusiastic candidate will become a disappointed retiree. Day one and onboarding are a crucial part of ...
    Virtual Training

    Online teambuilding programs

    Over the past period, remote work and online communication have become the new routine in the lives of many teams. This virtual distance brought a new set of challenges not only in how to successfully operate, but also in ...
    Workshop

    Develor value chain workshop

    How can a development program trigger the desired business effect? Working alongside our clients, we’ve got to know those traps that typically hinder the achievement of business objectives. Based on these experiences, we have developed the DVC methodology, ...
    Consulting

    Employer branding

    Employer branding is often misinterpreted; it is neither Recruitment Marketing nor just the communication as an employer, but the conscious process of positioning and promoting an organization as the employer of choice to a desired target group. One that ...
    Consulting

    Key employee retention program

    Companies should retain the most important colleagues and at the same time decrease the dependency on them. Our Key Employee Retention program helps detect those employees who has crucial role, and define related actions. The proper execution of tasks ...
    Consulting

    Talent management program

    Talents – who are productive, high performer employees with high potential – are the future of all organizations. It is vitally important to keep them at the organization and essential and worthwhile to develop them in a conscious and engaging way.
    Consulting

    Training know-how design

    In response to today’s challenges, more and more companies decide to solve their corporate training programs on their own, with the help of internal trainers or online courses. However, there might be a lack of competence or capacity ...
    Consulting

    Onboarding development

    The onboarding period and the impressions gathered by a newcomer set the tone for the entire employee-employer relationship. The onboarding experience can ultimately determine if that relationship will be fruitful or painfully short. Loosing talents during the probation period ...
    Consulting

    Employee engagement development

    Highly engaged business units have 12% higher customer advocacy, 18% higher productivity, and 12% higher profitability (source: Gallup). It is not a question any longer that highly engaged workforce is a differentiating factor. But driving engagement isn’t easy and requires a ...
    Consulting

    Customer experience development

    Our world is undergoing rapid changes in many arenas. Our customers are getting more powerful and make demands which have not been seen before. They want to be served through various channels, they want to get things done fast, ...
    Organizational Diagnostics

    Employee engagement survey

    The various business benefits that are brought by high employee engagement at a company has been widely discovered, therefore the topic of engagement has become one of the most significant focus areas to explore and improve. You cannot, however, ...
    Organizational Diagnostics

    Happy At Work

    «How happy are you at work?» A simple, but powerful question, which can expressively indicate the well-being, and thus the current level of engagement of our employees. Especially if it is regularly asked and monitored over time.
    Consulting

    Employee journey mapping

    If you aim at establishing an engaging culture and environment or improving current HR and management practices to boost retention, Employee Journey Mapping is a great tool to assess the present state, brainstorm new ideas and plan the implementation ...
    Classroom Training
    Virtual Training