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    Going hybrid comes with risks and benefits

    As a pandemic-driven transformation a vast number of
    companies are planning and implementing a hybrid operation -
    part of employees working at the office, while others work from
    home.

    This new operational model provides bigger flexibility for the staff
    and thus promises higher engagement and productivity.

    Besides the substantial benefits there are significant risks as well.
    Operating hybrid teams and organizations requires a new type of
    leadership style and renewed routines.

    The main success factors of implementation are conscious
    change management and training managers and staff to the new
    normal.

    Insight 1

    Culture comes first

    The revision of corporate culture, values and norms is the
    logical first step when going hybrid to mitigate the risk of
    having two parallel cultures and routines. The review of
    current main components of culture should involve the
    entire organization.

    An online culture survey validated by appreciative inquiry
    interviews and focus groups is a good starting point. But
    culture change does not lead with words, it leads with
    action.

    People do not change their beliefs by speaking about it,
    they need to experience the change to believe and feel it.

    The new culture should provide cohesion and belonging,
    whether your employees are working remotely, or in your
    offices.

    Insight 2

    Collaboration on trial

    Collaboration and communication are typically the Achilles
    heel of organizations. The risks are multiplicated in remote
    and hybrid organizations. It might even cause deep
    fractions if there is no effort to prevent it.

     

    You have to improve the communication and collaboration
    within teams and between departments, since silo thinking
    might get a boost with the changes.

    Team cohesion programs are essential to strengthen collaboration, Team Sociomapping is a great tool to assess and improve the communication and collaboration of important teams.

    Insight 3

    Working remotely can be trained

    The hybrid operation requires special competencies from
    both managers and staff. Your colleagues are trained to
    adapt well to the new way of working with online and
    offline courses.

    The training programs about how to lead remote workers
    and hybrid teams provide the proper tool-set for the main
    challenges of leaders for motivation, control and
    supervision.

    The Effective home office worker training series equips
    the colleagues with all skills and techniques that can boost
    personal productivity when working from home
    or remotely.

    Our solutions for Hybrid Operation

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