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As experienced salespersons, we probably have a wealth of knowledge and tools in place to be successful. What if we could prepare and lead our sales conversations even more thoroughly, based on the style and needs of our Clients?
Our world is undergoing rapid changes in many arenas. Our customers are getting more powerful and make demands which have not been seen before. They want to be served through various channels, they want to get things done fast, seamlessly, without efforts. Customer Experience is a key differentiator in today’s business
How can a development program trigger the desired business effect? Working alongside our clients, we’ve got to know those traps that typically hinder the achievement of business objectives. Based on these experiences, we have developed the DVC methodology, which leads to guaranteed and measurable business results.
The program for development and cohesion of the team is based on the 5 team dysfunctions, written by Patrick Lencioni, a unique approch to discover why our team is hindered in its performance. How can we ensure we identify the barriers and the ways to remove them?
Salespeople, or indeed anyone, who is interacting with internal or external clients are often too focused or pressed to focus on their product features and on their sales targets. In their daily routine the most important questions tend to be forgotten: what does the customer need and how are we perceived by them.
Trust is a prerequisite of purchase. Prospects prefer the products of services of companies and people, who they trust. How can we master trustbuilding? Are there different types of trust we can focus on?
You wonder what skills need to be developed in the sales team? How can we guarantee that the training initiative is in line with sales objectives and goals?
The key principle in sales is the human factor – people buy from people. In order to be successful in the long run, we need to know more about the involved people.